Administrator Venue Planning

Overview

Tataki Auckland Unlimited (TAU) is Tamaki Makaurau Auckland's cultural, events and destination agency.

It is an Auckland Council-controlled organisation that works to make Auckland a vibrant place to live and visit, through events, experiences and taonga (treasures).

Imagine being part of a large team that orchestrates a symphony of cultural, social, and economic brilliance across Auckland.

Our efforts directly translate into impactful change, empowering businesses, sparking innovation and nurturing our city's arts and heritage.

Our Administrator Venue Planning is a key member of the team that oversees our venue booking, calendars and contracts management for Auckland Live and Auckland Conventions, Venues & Events brands across 13 venues.

You will be a central hub for administration, information, and support for the event sales and programming teams working in these brands.

Additionally, in this role you will lead and collaborate on business improvement and development projects in venue management with internal and external stakeholders.

The role will provide business support as directed by the Business Services Lead and will report to the Head of Venue Planning.

Responsibilities

Deliver venue booking, event calendar and contracts management services for the event sales and programming teams

Manage compliance of all booking and contracting requests from inception through to completion with a focus on optimising the event calendar and standardising contracting in accordance with organisational policy

Support the development and implementation of communication and information systems and procedures that support booking and contracting process.

Support the development and implementation of effective business support processes, information systems and procedures for the event sales and programming teams.

Coordinate the gathering and review of venue event data (i.e. venue utilisation and event statistics) with the team.

Monitor and track event invoices, deposits and credits with Finance to help maintain client accounts in support of the event sales and programming teams

Assist the Property team and their respective Capital Projects and Facilities teams in booking venues for works

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Ideal applicant

Our ideal applicant comes with strong communication, verbal and written abilities with a good eye for detail.

The secret to our success is our high levels of engagement across our teams and collaboration, especially due to the volume of events we hold each year across 13 venues.

This means we need a great team player who is efficient in their prioritisation of work and will be able to work autonomously managing multiple events or projects with little supervision.

Our relationships are also a massive factor to our success, both externally and internally, so we're looking for someone who has the interpersonal skills to build rapport and manage key relationships with a strong customer-focus approach in this role.

You will ideally come with

2 years' experience in an arts, events or venues management background

2 years' experience in administrative roles

Proficiency in using Microsoft Outlook, Word and Excel

Previous experience with Momentus Enterprise or similar Events Management digital platform would be desirable

Experience with diary scheduling, reporting, contracting and invoicing would be advantageous

What we offer

You will work in a highly collaborative and dynamic environment, in the events space across some of Auckland's most iconic venues.

Additionally, we\'ll ensure you have opportunities for professional development and growth, and your role will have a direct impact on the economic prosperity of our city.

This is an opportunity to work with a highly engaged and motivated team, with the role working on standard Monday to Friday hours.

While the role is primarly based on site, there is some work from home capabiliities associated with vacancy.

Additionally, a full list of our benefits is available.

If the above sounds like an opportunity that speaks to your skills, experience and more importantly, your passion for the Events space, then we'd love for you to apply.

Band D

Tataki Auckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion.

If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

#TAU

Tataki Auckland Unlimited is part of the Auckland Council whanau, responsible for Auckland Live, Auckland Zoo, Auckland Conventions, Auckland Art Gallery Toi o Tamaki, New Zealand Maritime Museum, Auckland Stadiums, and many of the festivals and events that make Auckland a great place to live and visit.

Our people are driven by passion and a sense of service to Aucklanders.

What we share is our love of Tamaki Makaurau Auckland and our passion about the work we each do to make it a dynamic and exciting place.

Each part of Tataki is important, but when we come together, we bind into something more powerful than the sum of our parts.

We all work in partnership with each other and our delivery partners, to make Tamaki Makaurau a vibrant place where everyone can thrive.

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