Production Administrator

This role at the core of our Production team, helping to keep life-changing medicines moving safely from our factory floor to patients around the world.

You'll be the organisational powerhouse behind the scenes, coordinating projects, managing documentation, and supporting the Assistant Production Manager to keep everything running like clockwork.

Your eye for detail and passion for quality will ensure every process meets the highest standards of excellence and compliance.

If you thrive on keeping things organised, love seeing your work make a real impact, and enjoy being part of a team that delivers with purpose, this is the role for you.

What you'll do

Coordinate and support production projects to ensure deadlines and quality standards are met

Prepare, review, and maintain Batch Records (BMR / BPR) and other key documentation

Collaborate with Subject Matter Experts to write documents for new products, processes, and equipment

Ensure all documentation complies with cGMP and company SOPs

Use SAP to manage process orders and maintain accurate production records

Raise and receipt purchase orders; ensure invoices and POs are correct

Prepare reports and maintain well-organised administrative records

Communicate effectively with production teams and other departments to ensure smooth operations

Participate in meetings, workshops, and process improvement initiatives

Support training and development activities within the team

Maintain strict compliance with Health & Safety and GMP requirements

What you'll bring

Minimum of

4–5 years secondary education

(or equivalent experience)

Experience in

project coordination or facilitation

, ideally within a

pharmaceutical or FMCG environment

Working knowledge of

GMP

production standards and processes

Confident using

Microsoft Office

SAP

, and

document management systems

Exceptional

attention to detail

, with strong planning, organisation, and time-management skills

Clear and professional

communication

skills—both written and verbal

A proactive problem solver who enjoys improving processes and getting results

Team-focused with great interpersonal skills and the ability to work with people at all levels

Solid

numeracy, literacy

, and

reasoning

skills

Award-winning culture

– Join a team that's genuinely a great place to work (and we've got the awards to prove it).

Career growth

– We're big on developing our people and promoting from within.

Extra leave

– After six years with us, you'll get five weeks of annual leave.

Parental perks

– Get 16 weeks of top-up payments during your parental leave.

Security matters

– We've got you covered with life and income protection insurance.

Feel good with THRIVE

– Our wellbeing program helps you be your best, inside and out.

Exclusive discounts

• Enjoy special deals on big-name brands like Clinicians, BraveFace, Avene, Ego, and more.

About Us

At Douglas, we're more than just a company—we're a community of people driven to make a difference.

We're proud to be one of New Zealand's biggest pharmaceutical success stories, and we're growing globally.

Privately owned and future-focused, our team of 700 includes scientists, engineers, and all kinds of experts, working together to create high-quality healthcare products that help people around the world.

Come join us on this mission to improve lives!

Next Steps

If you're invited to complete a video interview as the next stage of your application, we'd love you to embrace it.

Video interviews allow more people the opportunity to demonstrate their abilities to the hiring manager in a new and innovative way, giving you a better chance of securing your ideal role.

Relax, be yourself and don't worry, we all feel a bit awkward in front of the camera.

Applications may close early due to high interest.

Don't miss out – apply now!

As part of the pre-employment process, you will need to pass a drug test MOJ and medical assessment.

This role does not support a visa application.

To qualify you will need full working rights to work in New Zealand.

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