Facilities Coordinator - Maintenance and Minor Works - National Commercial and Retail Clients
West Auckland | Office-based role.
This NZ-owned business designs, manufactures, installs, and maintains high-impact environments across the retail and commercial sectors. Due to strong growth, we’re seeking a proactive, detail-oriented Facilities Coordinator to join their Maintenance Services team. In this role, you’ll coordinator construction maintenance and minor works projects — logging, tracking, and delivering jobs seamlessly from start to finish.
Why You’ll Love Working Here
Join a thriving, NZ-owned company where innovation, teamwork, and variety are part of everyday life.
Diverse Projects – Work with stakeholders nationwide, from blue-chip clients to trusted contractors.
Supportive Culture – Monthly lunches, social club, team drinks, and regular events.
Creative Workspace – Modern office, passionate colleagues, dynamic environment.
Enjoy a competitive salary package of up to $80K-$85K per annum (depending on experience), along with a laptop, phone, and petrol reimbursement for client visits.
What You’ll Be Doing
Communicate clearly and professionally (on the phone, in person and via email) with blue-chip clients; as well as a large number of both internal and external stakeholders nationwide.
Log, document, and manage incoming maintenance and minor works requests.
Assess job requirements and manage scope, budgets, timelines, and associated risks.
Coordinate with contractors, clients, and internal teams to ensure seamless project delivery.
Engage with key stakeholders, including local councils and Waka Kotahi NZ Transport Agency to obtain TMP approvals when required.
Coordinate site-specific inductions with malls or retail outlets.
Prepare quotes and invoices; maintain accurate client records and project databases.
Track job progress, provide updates and reports, and resolve issues proactively.
Manage diary scheduling, monitor costs, and ensure timely project close-out.
What You Bring
3+ years’ experience in facilities coordination or a similar fast-paced, deadline-driven role.
Preferred backgrounds : coordination experience in commercial HVAC, plumbing, electrical, building compliance & safety services, construction, or retail shop fitting.
Strong understanding of construction or trade-related commercial projects.
Highly organised with excellent coordination and time management skills.
Confident communicator (written and verbal), comfortable on the phone and in meetings.
Comfortable dealing with senior stakeholders and representing the business in client meetings.
Strong financial acumen — experienced in quoting, invoicing, and cost tracking .
Sound understanding of health & safety practices , with a proactive approach to site and worker safety.
Intermediate to advanced Microsoft Office skills, especially Excel; quick to pick up new systems.
Excellent knowledge of New Zealand geography.
Calm under pressure, with the ability to juggle multiple priorities with urgency and accuracy.
Additional Information
Some after-hours availability may be required (Mon–Fri, with phone and laptop provided), plus very occasional weekend on-call support.
A full NZ driver’s license and your own car are required for client site visits (mileage reimbursed).
Ready to Apply?
Please apply now below (CV preferred as a Word Document . No cover letter required). Your contact for this role is or ddi .
Due to the large number of applications, please note we are currently only able to contact shortlisted candidates.
You must reside in Auckland and be legally able to work in NZ to be considered for this role.
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