Facilities Manager

Overview

Kiwi Property is one of the largest listed property companies on the New Zealand Stock Exchange and a member of the NX20 Index. We have been around for more than 25 years, and we proudly own and manage over $3 billion of real estate, comprising some of New Zealand’s most well-known mixed use, office and retail properties. The success of Kiwi Property is driven by a diverse team of more than 160 professionals who are guided by our values – We lead the way, we make it happen, we exceed expectations and win together.

LynnMall is New Zealand's first shopping centre, delivering quality retail for over 60 years in the heart of West Auckland. With 130 stores offering the latest range of fashion, food & entertainment, it is a core asset within Kiwi Property’s retail portfolio.

Role purpose

The Facilities Manager role is critical in ensuring continued operational success of the LynnMall, both on a day-to-day basis, along with a view to long term planning. The role will report to the LynnMall Centre Manager, and work alongside the asset management, leasing and marketing teams.

What you’ll be doing

This is a busy and varied role, based at LynnMall, where you will be responsible for the efficient and effective operations and maintenance of LynnMall.

Key accountabilities

Risk Management and Compliance

Ensuring compliance with health and safety legislation, building standards and related regulations. Managing hazard and emergency systems, overseeing insurance claims, and maintaining a strong safety culture.

Operations and Maintenance

Overseeing day-to-day building operations to ensure high functionality and presentation of the centre. Managing contractors and in-house resources for maintenance works, ensuring quality, cost control and timely delivery. Maintaining asset registers, operating manuals, tenancy manuals and emergency procedures.

Services Delivery

Managing security services and systems to ensure customer, retailer and staff safety. Overseeing cleaning, landscaping, repairs, and presentation-related services, while negotiating and managing contracts to achieve quality and cost efficiency.

Financial and Reporting

Tracking expenditure against budgets, preparing operational reports, and contributing to OPEX and Capex budgets. Supporting NOI reporting, forecasts, and ensuring accurate documentation for insurance claims and operational performance.

Sustainability

Delivering sustainability initiatives and improvement targets, while monitoring centre performance against these measures.

Fit-out Management

Managing tenancy fit-out and de-fit processes in line with company manuals and reviewing alterations in collaboration with tenancy co-ordinators.

Health and Safety

Taking all practicable steps to ensure a safe working environment, including adherence to policies, hazard reporting, use of PPE, and participation in required training.

About you and your experience

• Three years plus experience in facilities management ideally in retail
• Working knowledge of health & safety in regard to building
• Working knowledge of building systems
• Growth mindset, positive attitude, and customer-focus
• Ability to build strong relationships within and across team
• Ability to manage and prioritise time and work

What we offer

Kiwi Property values diversity, inclusivity, and empathy. We strongly encourage diverse applicants from all backgrounds with the necessary capability, who share Kiwi Property’s values, to apply.

If you feel this role resonates with you and you don’t quite meet all the requirements, we encourage you to apply anyway. Highlight your relevant skills, experiences, and accomplishments in your application and cover letter. Emphasize your willingness to learn and grow in the role and demonstrate your enthusiasm for the position. You can also reach out for a chat.

Kiwi Property prides itself on being an accessible place for everyone, so if you have any accessibility needs or barriers outside of the standard recruitment process, please let us know so that we are able to accommodate your requirements.

If you have any questions or want to know more about the role and Kiwi Property, please submit your interest via the link above, or alternatively for a confidential conversation contact Max Peterson at Assemble Recruitment on .

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