Floor Manager

FLOOR MANAGER REQUIRED FOR BUSY WINERY RESTAURANT ON WAIHEKE ISLAND, AUCKLAND, NEW ZEALAND.

PERMANENT CONTRACT, FULL TIME (30+ HOURS PER WEEK)

Casita Miro is a Spanish inspired restaurant situated amongst the vines of Miro Vineyard in the Onetangi Valley on Waiheke Island. Waiheke Island is situated in the Hauraki Gulf - just 35 minutes by passenger ferry from Auckland. They are the # 1 restaurant recommended by Trip Advisor on Waiheke Island and winner of many regional and national accolades.

We are after a Floor Manager to join our happy management team.

Your duties will include but are not limited to the following :

• Shared responsibility for the successful operation of the restaurant, financial and reputational – maintaining food, service and health and safety standards and compliance to Casita Miro standards
• Regularly strategize with the Operations Manager and Restaurant manager as to the future shape of the business
• Reservation and email management when required.
• Help to plan and implement the running of special events such as weddings, corporate or other functions, and ensuring efficient and timely remuneration
• Motivational leadership
• Supervise and train junior and new floor staff in both Casita Miro cultural practise and with adherence to NZ Health and Safety regulations, with kindness, thoroughness and patience.
• Set a good example for junior floor staff at all times – lead by example, praise in public and critisise in private
• Aid staff in up-selling techniques to maximise wine and food sales
• Uphold morale in the restaurant.
• An elegant ambassador for our brand
• Help to ensure relationship between front of house and kitchen staff is of a high standard.
• Making accurate booking reservations, greeting guests appropriately and taking food and wine orders in accordance with Casita Miro guidelines
• Ensure restaurant set up and presentation is of a consistently high standard
• Ensure that opening and closing SOP’s are completed
• Take telephone calls throughout the day and update FOH and BOH re changes
• Maximise efficient customer flows into restaurant via online booking system ResDiary and in consultation with Floor Managers and Bookings / Events manager

Are you or do you have the following knowledge, skills and character?

Remuneration and experience required :

Does this sound like you?

Apply now by emailing Jason at