Hotel Manager

We are seeking a self-motivated professional to take on the role of Hotel Manager at our Hotel based in south Auckland.

In this position, you will be responsible for organizing the day-to-day operations of the hotel, ensuring that accommodation units are maintained to a high standard and achieving maximum occupancy.

The position is guaranteed of 30 working hours per week with a pay rate of $23.50 up to $23.50 per hour for the right candidates.

Key tasks of the position will include :

• Oversee the running of the motel; monitor and maintain lodging facilities.
• Manage and support the administration of all reservations and cancellations.
• Assign duties to reception and housekeeping staff; observe and monitor staff activities.Set rosters, maintain time records, and resolve staff grievances.
• Oversee day-to-day banking, ensuring that all funds are correct and balanced at the end of each day.
• Maintain records of financial transactions.
• Select and liaise with suppliers for purchasing; negotiate as required.
• Analyze hotel sales levels to plan and implement changes and improvements.
• Plan and implement effective marketing strategies to maximize room occupancy levels.
• Keep up to date with current promotions and pricing, providing information to guests while maximizing sales opportunities.
• Ensure the overall appearance of the hotel is of the highest standard, both inside and outside.
• Inspect the entire premises for cleanliness and attractive appearance to ensure they meet our standards.
• Deal with escalated customer complaints and concerns; resolve them amicably.
• Monitor and maintain stock levels (mainly laundry, cleaning materials, repair, trash, and room supplies).
• Be responsible for security, safety, and evacuation procedures; act as the first point of contact for staff, guests, and emergency services in cases of emergency.
• Take precautions to prevent theft or damage to the company’s property; monitor any suspicious activities.
• Ensure the business operates in accordance with all local and central government legal requirements, including hygiene, health and safety regulations, and liquor licensing laws.
• Hold regular meetings with staff to foster a collaborative culture.
• Stay updated on tourism in New Zealand and ensure sufficient information is available for guests.
• Assist guests with travel plans by providing suggestions for tourist activities and travel options.

To be successful in this role you will need to :

If this sounds like the ideal opportunity you are looking for, please do not hesitate to apply!