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Duty Manager

Duty Manager

Bruno's Restaurant Ltd t / a The Birdcage TavernAuckland City, Auckland, New Zealand
30+ days ago
Job description

We at Bruno’s Restaurant Ltd. t / a The Birdcage Tavern , one of Auckland’s most iconic bars, is on the lookout for a confident and experienced Duty Manager to help lead our front-of-house team.

Located beside Victoria Park, we’re a busy city-fringe pub known for great food, cold drinks, live sports, and good vibes.

As Duty Manager, you will ensure smooth, on‑shift operations : lead your team, maintain standards, deliver excellent customer service, and support a high‑energy hospitality environment. You will oversee both front‑of‑house and bar areas during your shifts, ensuring guests leave feeling welcomed and well‑cared for.

What We’re Looking For

  • 6-12 months proven hospitality experience in duty or floor management, preferably in high‑volume venues
  • Current Managers Certificate (or working towards it)
  • Strong leadership : team‑driven, positive, and proactive
  • Composure under pressure : you’ll handle busy service, functions, and peak trading times
  • Excellent communication and customer care skills
  • Weekend and evening availability

Duties and responsibilities :

  • Supervise staff, allocate shifts, and uphold training standards
  • Deliver exceptional service—ensuring timely greeting, seating, and resolution of guest feedback
  • Monitor stock, food safety, and licensing compliance
  • Collaborate with senior management on functions, events, and rostering
  • Contribute ideas for ongoing venue improvement and increased efficiency

    • What’s on Offer :

  • Full-time permanent role with a minimum of 30 hours per week
  • Pay rate $27 to $30 per hour based on work experience
  • A leading historic venue with genuine character in Auckland's CBD
  • A dynamic, friendly work culture with growth opportunities
  • Competitive pay, plus incentives tied to performance and guest feedback
  • The satisfaction of working in one of Auckland’s most loved inner‑city locations

    • If you’re a confident hospitality professional who thrives working with people and has a love for vibrant pub culture, we’d love to meet you.

    Apply now with your CV and a brief cover letter.

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    Duty Manager • Auckland City, Auckland, New Zealand