Venue Operations Manager

3 days ago Be among the first 25 applicantsDirect message the job poster from Encore APACTalent Acquisition Specialist at Encore Event Technologies APACEncore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire.At Encore we believe in creating memorable event experiences that engage and transform organisations by serving as an invaluable partner on our customers' journey to success.We offer a supportive and inclusive environment where your unique skills and perspectives are celebrated.

If you're ready to be part of a team that's shaping the future of events and make a meaningful impact, apply now and let's transform events together.The OpportunityReporting to the Director of Event Technology, the role of the Operations Manager - Venues is to establish venue profitability benchmarks for each venue business unit.

They will make recommendations and implement operational changes to improve profitability performance through increased efficiency and productivity across all areas of the business.Core ResponsibilitiesEstablish and monitor reporting systems for labour efficiency metrics within each venue business unit and review these metrics to identify trendsMake recommendations on operational changes that increase the efficiency and effectiveness of labour planning and allocationIdentify opportunities for continuous improvement of the operational proceduresMonitor the allocation of all billing codes and systems compliance for all Encore venuesCo-ordinate in conjunction with the L&D Team a training program that meets the requirements of the business and delivers consistency of service and reportingContribute to the tendering process via compilation of sales and billing information and assessment of labour resources to manage the venueCo-ordinate and maintain reports of operational inspections of all contracted venues which are to be conducted on a half yearly basisProvide data to assist each Operations Director and Area Director to establish the budget for each venue annuallyMake recommendations for capital expenditure within venues to the Technology TeamWork with the Technology team on the co-ordination of installation projects and venue upgradesYour BackgroundPrevious experience in a similar roleBackground in Production (highly desirable)Proven experience working with multiple stakeholdersExcellent oral and written communication skillsHighly developed customer service skillsTime management skills; the ability to manage multiple and competing deadlinesWhy Join Us?

Be a part of our mission to bring people together, facilitate ideas and build relationships for our customers' and enjoy all the perks that we offer : Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for allWellness initiatives to prioritise your physical and mental well-beingAmple opportunities for career progression and professional growthCommitment to sustainability initiatives, contributing to a greener futureSalary packaging optionsAt Encore, we value our people as our most valuable asset.

We prioritise equal opportunities and embrace diversity in all its forms.

As a Circle Back Initiative Employer, we are committed to responding to each and every applicant.

If you fit some of the requirements but not all, we encourage you to apply and have a chat with our team to learn more about this opportunity.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionGeneral Business and ProductionIndustriesEvents ServicesReferrals increase your chances of interviewing at Encore APAC by 2xSign in to set job alerts for "Operations Manager" roles.Auckland, Auckland, New Zealand 2 weeks agoAuckland, Auckland, New Zealand 2 weeks agoAuckland, Auckland, New Zealand 2 weeks agoAuckland, Auckland, New Zealand 5 days agoUnit Operations Manager - St Cuthbert College, EpsomAuckland, Auckland, New Zealand 3 days agoAuckland, Auckland, New Zealand 6 days agoAuckland, Auckland, New Zealand 6 days agoAuckland, Auckland, New Zealand NZ$61,000.00-NZ$61,360.00 1 month agoAuckland, Auckland, New Zealand 3 days agoAuckland, Auckland, New Zealand 31 minutes agoAuckland, Auckland, New Zealand 2 weeks agoAuckland, Auckland, New Zealand 6 days agoRetail Operations Manager - 15 month fixed termAuckland, Auckland, New Zealand 2 weeks agoAssistant Manager | Auckland (14 months contract)Auckland, Auckland, New Zealand 1 month agoOperations Manager, Unit Pricing and ReconciliationsAuckland, Auckland, New Zealand 6 days agoOperations Manager - Tahi Sports & RenosAuckland, Auckland, New Zealand 3 days agoAuckland, Auckland, New Zealand 3 days agoAuckland, Auckland, New Zealand 2 months agoAuckland, Auckland, New Zealand 2 days agoAuckland, Auckland, New Zealand 6 days agoAuckland, Auckland, New Zealand 2 weeks agoAuckland, Auckland, New Zealand 3 days agoAuckland, Auckland, New Zealand 1 day agoAuckland, Auckland, New Zealand 3 days agoAuckland, Auckland, New Zealand 2 weeks agoWe're unlocking community knowledge in a new way.

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