Revenue & Gtm Operations Manager

At Ideally, we're not just building a product, we're disrupting an industry.

Our platform helps brands, marketers, and innovation teams bring the voice of the consumer into the earliest stages of their ideas, building confidence and momentum in their work.

Traditional market research is slow, expensive, and data is siloed.

We enable rapid and affordable access to consumers around the world, along with research frameworks and AI agents to connect data together and develop rich insights.Since launching just over two years ago, we've worked with more than 170 clients globally, tested in 30+ countries, and answered over 7 million questions, helping brands like Asahi, Google, Afterpay, Frucor, and Dentsu bring ideas to life with clarity and confidence.

We're proud to be one of New Zealand's fastest-growing start-ups, recently named Marketing Technology of the Year (2024) by both Mumbrella and B&T.And, we're just getting started.

With offices in Auckland, Sydney, Melbourne, and New York, we're on a mission to take Ideally global.About the roleWe're looking for a Revenue & GTM Operations Manager to join Ideally and help power our next phase of growth.

In this role, you'll sit at the intersection of strategy, systems, and execution, ensuring our Sales, Marketing, and Customer teams are aligned, enabled, and set up to scale efficiently.You'll play a key role in optimising how we go to market, helping us bring structure to fast-growing teams, supporting decision-making with data, and shaping the foundational processes and tools that will support sustainable revenue growth.

This is a great opportunity for someone who thrives in high-growth SaaS environments and wants to grow into a senior strategic role over time.What you'll be doingOptimise sales and customer enablement materials in collaboration with Head of Marketing, Sales and CRO - from pitch frameworks to onboarding flowsPartner with Marketing and Product on aligning GTM messaging with market needs and customer insightsRevenue Operations & SystemsOwn the day-to-day management and optimisation of the commercial team tech-stack (eg : Hubspot, Zoominfo, Aircall, Nooks, marketing automation, Vitally)Drive CRM hygiene and ensure consistent pipeline management across the commercial teamMaintain our lead and deal flow processes, including lead scoring, routing, and handoffsPerformance Insights & ForecastingBuild and maintain dashboards to track pipeline health, conversion rates, and performance across the funnelSupport forecasting and scenario planning in partnership with Team leads and CROAnalyse GTM performance to identify opportunities for growth, efficiency, and customer impactCalculate revenue producing commissions across the organisation monthlyProcess & Cross-Functional OperationsHelp streamline GTM processes and ensure smooth handoffs between Marketing, Sales, and Customer SuccessStandardise processes around deal management, renewals, and expansion in collaboration with the Head of CustomerSupport strategic discovery, planning cycles and OKR alignment across revenue functionsWhat you bring : 2–5 years in a Revenue Operations, Sales / GTM Operations, or similar role at a SaaS or tech companyHands-on experience with tools like HubSpot (or Salesforce), marketing automation (e.g., Marketo, HubSpot, Google Analytics), and data platforms (e.g., Looker, Tableau, or Google Sheets)Solid understanding of SaaS metrics and sales funnel dynamicsStrong analytical and problem solving skills - you love turning messy data into actionable insightComfortable working cross-functionally in a fast-paced, scaling environmentWhy join Ideally?

We're building something genuinely new, a global insight platform that's changing how the world thinks about research, creativity, and decision-making.

It's fast, fun, and deeply meaningfulWork closely with a tight-knit, ambitious team across global marketsHelp shape the future of insights and creativity with AI at the coreCompetitive salary, meaningful equity, and room to growWorking at IdeallyWe have a team of 40 (and growing!) and you'll be working within our Auckland office.

We have an office-first culture to foster connection and creativity with flexibility to support everyone's personal situation.For remuneration, we offer competitive start-up salaries, ESOP arrangements, and other benefits such as a day off on your birthday.Saw this job previously listed?

A pesky systems error meant we needed to create a fresh advert.

Don't worry, you are in the right place - if you think you are a fit, and keen to join the Ideally mission, please apply!

Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions : Which of the following statements best describes your right to work in New Zealand?

What's your expected annual base salary?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as an Operations Manager

#J-18808-Ljbffr