Duty Manager

We at Bruno's Restaurant Ltd. t / a The Birdcage Tavern, one of Auckland's most iconic bars, is on the lookout for a confident and experienced Duty Manager to help lead our front-of-house team.

Located beside Victoria Park, we're a busy city-fringe pub known for great food, cold drinks, live sports, and good vibes.As Duty Manager, you will ensure smooth, on-shift operations : lead your team, maintain standards, deliver excellent customer service, and support a high-energy hospitality environment.

You will oversee both front-of-house and bar areas during your shifts, ensuring guests leave feeling welcomed and well-cared for.

What We're Looking For

6-12 months proven hospitality experience in duty or floor management, preferably in high-volume venues

Current Managers Certificate (or working towards it)

Strong leadership : team-driven, positive, and proactive

Composure under pressure : you'll handle busy service, functions, and peak trading times

Excellent communication and customer care skills

Weekend and evening availability

Duties and responsibilities :

Supervise staff, allocate shifts, and uphold training standards

Deliver exceptional service—ensuring timely greeting, seating, and resolution of guest feedback

Monitor stock, food safety, and licensing compliance

Collaborate with senior management on functions, events, and rostering

Contribute ideas for ongoing venue improvement and increased efficiency

What's on Offer :

Full-time permanent role with a minimum of 30 hours per week

Pay rate $27 to $30 per hour based on work experience

A leading historic venue with genuine character in Auckland's CBD

A dynamic, friendly work culture with growth opportunities

Competitive pay, plus incentives tied to performance and guest feedback

The satisfaction of working in one of Auckland's most loved inner-city locations

If you're a confident hospitality professional who thrives working with people and has a love for vibrant pub culture, we'd love to meet you.

Apply now with your CV and a brief cover letter.