Operations Manager

Overview

Peppers Beacon is located a short five-minute walk from the centre of Queenstown, also known as the “Adventure Capital” of New Zealand. With uninterrupted lake front views of Lake Wakitipu and stunning mountain ranges, Peppers Beacon offers a range of accommodation from hotel style rooms to large multi-level apartments and a breakfast room for guests to start their day. During your down time, there is no short of activities to choose. From skiing to bungy jumping, for that adrenaline rush or if vineyards and scenic tours are more your speed, there is something for everyone in the historical mining town of Queenstown.

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Purpose

As the Operations Manager , your focus is on fostering a positive guest experience, maximising revenue, and ensuring seamless and efficient operations across all areas of the property. By nurturing a unified team culture built on collaboration, you will drive a collective commitment to excellence.

Primary Responsibilities

• Lead by example, collaborating closely with the General Manager and departmental leaders to efficiently manage operational needs
• Engage in forward planning and strategic thinking for future success to ensure profitable operation across all departments
• Set performance benchmarks and define expectations across departments to continuously enhance and uphold service standards
• Implement and maintain safety protocols and security measures with guests, staff, and property in mind
• Address and find solutions to operational issues and challenges
• Provide mentorship and guidance to empower teams in developing their own expertise and personal growth

Skills And Experience

Accor Benefits

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

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