Support And Qa Coordinator

We're looking for a Support & QA Coordinator to join a SaaS technology team.

This is a great opportunity for someone with strong technical skills and a passion for problem-solving, quality and customer success.About the OpportunityOur client is a fast-growing SaaS company in the Insurtech sector, on a mission to transform how insurance payments are managed.

Their platform delivers efficiency, security and a seamless customer experience and they are scaling rapidly.In this role, you'll : Manage and triage inbound technical issues from clients and internal usersTroubleshoot, analyse data and provide resolutions or escalate as neededRun manual QA testing across new features, bug fixes, and regression cyclesCoordinate bugs and incidents through to resolution with the development teamEnsure clear communication with clients, stakeholders, and internal teamsSupport release testing, sprint readiness, and smooth deploymentsAfter someone who has : Strong SQL skills to troubleshoot and analyse dataSolid understanding of Web Applications and APIsPrevious experience in SaaS, QA, helpdesk, or technical support environmentsFamiliarity with manual testing processes and toolsExcellent communication and problem-solving skillsA collaborative, proactive, and detail-oriented approachWhat's in it for you?

Work with modern tools and technologiesMentorship and professional development tailored to your growthCollaborative and supportive team cultureHealth and wellbeing benefitsBe part of a well-funded start-up with exciting growth aheadReady to take the next step in your career?

Apply now with your CV and let's talk!

Kia ora, Comspek and our clients fully support and encourage diverse hiring and inclusive recruitment processes.

Don't meet every single requirement of this job description?

That's ok - You do not need to tick every box or have expertise in the full JD.

Comspek is dedicated to building diverse, inclusive and authentic workplaces based on different clients' needs.

So, if you're excited about this role, we encourage you to apply.

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