Overview
The Warehouse Group (TWG) looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders. We have recently embraced a brand-led model, ensuring we remain laser-focused on our customers and markets specific to them. Retail is more competitive than ever, and we need to bring our A game..
Role
Compliance Manager – we are looking for an experienced professional to be the trusted advisor who keeps the business sharp, aligned, and confident on compliance. This role drives continuous improvement across the enterprise-wide compliance framework. You’ll be the go-to for guidance, keeping us aligned with legislation, embedding robust processes, and ensuring teams feel empowered to meet obligations.
Responsibilities
- Keeping our compliance framework sharp - reviewing policies, procedures and controls so they’re not only compliant but practical and effective
- Staying across the latest regulatory developments (FTA, CGA, Privacy, Product Safety Standards, etc.) and translating these into what they mean for our business
- Supporting leaders and teams to understand their responsibilities, bringing complex requirements to life through training, coaching and communication
- Working closely with teams like Legal, Product, Customer Care, Loss Prevention, QA, Finance, Logistics and more – you’ll be a trusted partner across the business
- Supporting Group-wide IP matters - from breaches and requests through to litigation support and portfolio maintenance
Qualifications
Proven experience in compliance, governance, legal, or risk rolesA solid understanding of New Zealand regulatory frameworksThe ability to balance detail with the bigger picture, influencing decision-making across all levels of the businessStrong communication skills - you can translate legal and compliance jargon into clear, practical guidanceA proactive mindset - you don’t just spot risks, you bring collaboration and solutionsAdditional Information / Benefits
We offer a dynamic, supportive team environment within a business that cares about and recognises individuals.Discounts across all of our brandsPaid birthday day offFree parking at our Northcote Support OfficeFlexible working arrangements (up to 2 days working from home per week)26 weeks paid parental leaveOnsite cafe + gymA range of wellbeing supportIf you think your background fits, apply now
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