Nz Team Leader - Premium

2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Application Deadline : 31 October

• Department : New Zealand RetailLocation : Queenstown Central (NQC)Compensation : $
• / hourDescriptionAre you a confident and passionate leader with a knack for motivating teams to deliver their best?

Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key?

If so, Mountain Warehouse has the perfect opportunity for you!

We're looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.ResponsibilitiesLeadership & Team Development : Foster a collaborative and supportive team environment, uniting colleagues around shared goals.Leadership & Team Development : Drive continuous growth by coaching, training, and mentoring your team.Leadership & Team Development : Keep your team informed and engaged through clear, open communication.Leadership & Team Development : Empower your team with up-to-date product knowledge to meet customer needs confidently.Operational Excellence : Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.Operational Excellence : Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.Operational Excellence : Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.Operational Excellence : Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.Sales & Performance : Motivate your team to meet and exceed sales targets and KPIs.Sales & Performance : Identify growth opportunities for team members and suggest strategies for their development.Customer Experience : Set the standard for exceptional customer service and ensure it's delivered consistently.Customer Experience : Resolve customer concerns promptly and professionally, creating memorable shopping experiences.Customer Experience : Represent the Mountain Warehouse brand with enthusiasm and professionalism.Customer Experience : Build connections within the local community, enhancing the store's personal and welcoming atmosphere.QualificationsPassionate about delivering outstanding customer service.A confident and reliable motivator, with a talent for inspiring others.Experienced in all areas of retail, from stock control to visual merchandising.A strong communicator who can engage at all levels and provide constructive feedback.Proactive and results-driven, with a track record of setting and achieving goals.Approachable, trustworthy, and a natural team player.Skilled at problem-solving within company guidelines and policies.What's in it for you?

Monthly Bonus Scheme : A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowanceYou are entitled to up to 20 days of annual leave per year based on a 5-day work week.Generous Colleague Referral IncentiveA stable, successful and supported environmentLength of service awardsYou're not just managing a store; you're shaping an experience and creating a legacy.

Embrace the adventure, Retail Leader, for you are the driving force of positive change!

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