Specialist Operations Banker

remote type : Hybrid RoleOur role as the Bank of New Zealand is to help navigate New Zealand towards a better future, this means working in an energising environment built around our customers to help our communities prosper. This is an engaging & rewarding tūranga (role) with plenty of opportunity to ako (learn). If you can imagine a better future, let's find a way!

• Mō te Tūranga | About the Role
• This is an opportunity for a
• Specialist Operations Banker
• to develop & deliver BNZs support for customers affected by economic harm or experiencing other circumstances increasing their risk of vulnerability. We sat down with our Manager - Specialist Support Team, who let us know the following about the role :
• What are 5 day
• Actively listen and capture conversations and tasks for follow ups.
• What attributes will this person display in order to
• Strong inter-personal skills, including the ability to communicate with customers to effectively ascertain and support them with their needs.Experience working with people experiencing circumstances that increase their level of vulnerability.Ability to think outside of the box and approach each situation with a curious and growth mindset
• What are the requirements for this role
• Previous customer banking and lending experience. We’re looking for someone with 3 – 5 years of lending and credit experience, including preparing and analysing lending proposals.A strong ability to complete financial analysisof budgets and support customers with financial planning.Strong inter-personal skills, including the ability to communicate with customers to effectively ascertain and support them with their immediate and future needs.Good knowledge of Bank policies, processes, and systems. Genuine empathy and the ability to relate to customers. If you are keen to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then please review the Job Description and show your interest by submitting your application - we can't wait to read it.We're the bank for New Zealand. Our purpose is to serve customers well and help our communities prosper. Every day we find ways for our customers, our people, and our communities to thrive through strong values, diverse teams, and great people - just like you.

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