Business Development Manager

OverviewWhy this role mattersThis is a high-impact role where you'll take ownership of a defined territory and use data-driven insights to deliver commercial growth across Douglas' portfolio of market-leading brands.

You'll work consultatively with pharmacy owners and managers, developing joint business plans and unlocking opportunities in category expansion, pricing strategy, and retail execution.You'll be equally comfortable negotiating shelf space as you are training retail staff or interpreting market data.

This role combines using a Consultative Sales strategy, field execution, and customer engagement—all critical to accelerating Douglas' share in high-value retail segments.We are looking to complete our team with one more role to fill!

Our final team member will be based in Auckland and looking after the Coromandel / Tokoroa / Whakatane / Tauranga / Central& East Auckland region.What you'll doStrategic Customer PartnershipsBuild and maintain commercial partnerships with pharmacy owners and store managers.Conduct joint business meetings with clear KPIs and growth objectives.Align customer strategies to IQVIA data segmentation and territory performance insights.Brand Advocacy & Category DevelopmentDeliver in-store training on product benefits and sales techniques.Influence ranging, shelf placement, and campaign implementation.Support educational events and consumer engagement initiatives,Sales Execution & Revenue GrowthDrive sell-in and sell-through strategies across Douglas' full brand portfolio.Lead NPD execution, promotional bundles, and seasonal activity.Negotiate pricing, promotional visibility, and planogram improvements.Market IntelligenceAnalyse competitor activity, market share, and category performance.Use data insights to recommend pricing, merchandising, and promotional levers.Operational SupportMaintain CRM data, submit reports via IRIS, and manage expenses.Support onboarding of new sales staff and contribute to sales cycle meetings.What you'll bringQualified professional : Tertiary education in Health, Business, or Science is preferred, with a current full driver's licence.Experienced professional : Five + years in pharmacy or consumer healthcare sales with a proven record of building long-term, profitable customer relationships.

Strong negotiation and category management experience in FMCG or healthcare.Strategic and customer service focused : A strategic and commercially minded professional, confident in communication and influence, with a customer-focused, proactive, and results-driven approach, combined with strong organisation, resilience, and the motivation to work independently.Tech Savvy : Comfortable using CRM tools (e.g., Sugar, Probe) and Microsoft Office.Why join us?

Award-winning culture - Join a team that's genuinely a great place to work (and we've got the awards to prove it).

Career growth - We're big on developing our people and promoting from within.Extra leave - After six years with us, you'll get five weeks of annual leave.Parental perks - Get 16 weeks of top-up payments during your parental leave.Security matters - We've got you covered with life and income protection insurance.Feel good with THRIVE - Our wellbeing program helps you be your best, inside and out.Exclusive discounts - Enjoy special deals on big-name brands like Clinicians, BraveFace, Avene, Ego, and more.About UsAt Healthcare by Douglas, we believe wellness is about enhancing everyday life — not just solving problems.We're creating brands that are shaping the future of wellness.

That means working with curiosity, insight, and purpose — always seeking smarter ways to support people's wellbeing.If you're energised by fresh thinking, bold ideas, and making a meaningful difference, you'll feel right at home here.We're optimising daily wellness - together.Next StepsIf you're invited to complete a video interview as the next stage of your application, we'd love you to embrace it.

Video interviews allow more people the opportunity to demonstrate their abilities to the hiring manager in a new and innovative way, giving you a better chance of securing your ideal role.

Relax, be yourself and don't worry, we all feel a bit awkward in front of the camera.Please note, applications may close early due to high interest.

Don't miss out – apply now!

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