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Business Development Manager

Business Development Manager

Black BoxAuckland, Auckland, New Zealand
30+ days ago
Job description

Do you thrive in an environment where you can sell the best global solutions?

Do you believe in building long-term relationships with clients?

Are you ready for a challenging and rewarding job within a growing team?

Then Black Box Technologies is the right place for you.

We are looking for a passionate, results oriented, and high-performing Business Development / Account Manager with relevant experience in Enterprise Networking and Modern Workplace & Contact Centre solutions to join our sales team in New Zealand.

Key Responsibilities of the role include;

  • Acquiring new clients
  • Owning, managing and responding to RFQ’s, RFI’s and RFP’s
  • Developing quotes and proposals in conjunction with the Black Box Solutions team
  • Managing selected key accounts
  • Establishing and maintaining client relationships across all levels of the organization
  • Managing contract renewals for selected existing clients
  • Development and maintaining an active account plan for key clients
  • Running regular innovation and roadmap sessions with clients
  • Growing our footprint with existing clients through the introduction of additional products and services from the Black Box portfolio (CX / CCaaS, Digital Workplace / UCaaS, Enterprise Networking & Cyber Security)
  • Pitching solutions and services
  • Engaging the Solutions and Innovation team to assist with client demonstrations, discovery workshops, RFP responses, presales design, client roadmaps
  • Selling value to avoid discounting
  • Achieving and maintaining Vendor certifications
  • Rigorous maintenance of Salesforce, ensuring that all opportunities are documented and up to date on a regular basis
  • Achieving quarterly and annual Revenue and Gross Margin targets.

You will have the following skills and experience;

  • Understanding of the business benefits delivered by integrated CX / EX technologies, including Contact Centre, Automation, IP telephony and their associated consulting, integration, professional services, and ongoing annuity support, and has experience in selling these solutions
  • Understanding of the business benefits of delivering leading Modern Workplace, Enterprise Networks and wireless / 5G / LTE services and solutions, and has experience in selling these solutions
  • High level of business and commercial acumen with an in-depth knowledge of the CX / EX industry (contact centre and employee engagement) and its current events
  • Understanding of, and abides by, the principles and practices of strategic, value-based selling
  • Identifies client needs and translates these into sales opportunities for Black Box
  • Develops and maintains productive relationships with clients, prospective clients, consultants and vendor partners
  • Excellent Communication skills – both written and oral
  • The ability to handle pressure and meet tight deadlines
  • Exceptional interpersonal, presentation and negotiation skills to engage clients at all levels
  • Strong organizational skills and attention-to-detail with the ability to multi-task and prioritise well in a fast-paced, dynamic work environment
  • 5+ years’ experience with proven track records of exceeding quota and key performance metrics.
  • Qualification : Bachelor’s degree in business, marketing and / or IT preferred but not essential
  • About Us : Black Box Technologies

    Black Box Technologies is a Global Solution Integrator delivering technology solutions in Unified Communications, Contact Centre, Network Infrastructure & Data Centre, Cyber Security, Enterprise Applications & Services. Black Box is a leader in Enterprise Communications in India and has significant presence in the Middle East / Africa, North America, Europe, and Australia / New Zealand.

    Dedicated to enabling our clients to engage effectively with their staff and customers through smart solutions that are easy, flexibility and feature rich to provide a human experience; we are the “go-to” organisation in New Zealand and Australia for delivery of next-gen engagement and collaboration solutions.

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