Head of Facilities Management

Make the Difference — every task, every challenge, every day.

We’re looking for a strategic and experienced Head of Facilities Management to lead the delivery of safe, sustainable, and high-quality environments across our 36 retirement villages and aged care sites throughout New Zealand.

Reporting to the Chief Property Officer, this senior leadership role is responsible for shaping and executing a national facilities strategy that enhances resident wellbeing, ensures compliance, and drives operational excellence. You’ll lead a geographically dispersed team, oversee capital projects and refurbishments, and champion sustainability and innovation in everything you do.

What You’ll Be Doing

• Strategic Leadership : Develop and deliver a multi-year facilities strategy aligned with organisational goals and resident needs.
• Team Leadership : Inspire and mentor Regional Facilities Managers and site teams, fostering a culture of collaboration, care, and continuous improvement.
• Asset Management : Oversee lifecycle planning, maintenance, and presentation of all buildings, infrastructure, and communal spaces.
• Capital Projects : Lead the delivery of major refurbishments and upgrades, ensuring projects are completed on time, on budget, and to specification.
• Compliance & Risk : Ensure all sites meet health, safety, building, and environmental regulations, with proactive risk management.
• Vendor Management : Build strong relationships with contractors and service providers, ensuring quality and value-aligned delivery.
• Financial Oversight : Manage operational and capital budgets, drive cost efficiencies, and support long-term financial sustainability.
• Sustainability Leadership : Champion environmental stewardship across energy, water, waste, and procurement practices.
• Resident Engagement : Communicate effectively with residents and village teams, ensuring facilities support wellbeing and satisfaction.
• Emergency Preparedness : Lead the development and testing of emergency response plans across all sites.
• Technology Adoption : Drive the implementation of digital tools and systems, including CMMS, to enhance reporting and decision-making.

What You’ll Bring

Why Join Us?

At the heart of everything we do is a commitment to making the difference. You’ll be part of a team that :

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