Head of Refurbishment

Overview

We’re looking for a strategic and passionate Head of Refurbishment to lead the national refurbishment programme across our retirement villages and aged care sites. This is a senior leadership role where your expertise will shape living environments that truly transform lives.

You’ll oversee the delivery of approximately 350–400-unit refurbishments annually, managing a ~US$12 million budget, and ensuring every project is delivered to the highest standards of safety, quality, and care. You’ll lead a dedicated team, collaborate across functions, and drive innovation and sustainability in everything you do.

What You’ll Be Doing

• Programme Leadership : Design and implement a multi-year refurbishment strategy that reflects our commitment to care, compliance, and resident wellbeing.
• Project Delivery : Lead the end-to-end execution of refurbishment projects, ensuring consistent standards of finishes across accommodation types and delivering on time and on budget.
• Budget Management : Manage an annual refurbishment spend of ~US$12 million, ensuring accurate forecasting, cost control, and value creation.
• Team Leadership : Mentor and grow a high-performing team, fostering engagement, collaboration, and continuous improvement.
• Stakeholder Engagement : Work closely with Village Managers, Sales Managers, contractors, residents, and families to ensure refurbishment outcomes meet diverse needs.
• Compliance & Risk : Ensure all projects meet safety, quality, and regulatory standards, with robust risk management practices across all sites.
• Reporting & Insights : Provide clear, actionable reporting to executive leadership on programme progress, risks, and opportunities.
• Continuous Improvement : Champion innovation in design, materials, and processes to enhance resident satisfaction and drive efficiencies.
• Sustainability Focus : Lead the development of a construction waste diversion programme to support our sustainability goals and reduce landfill impact.

What You’ll Bring

Why Join Us?

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