Head Of Facilities Management

Make the Difference — every task, every challenge, every day.We're looking for a strategic and experienced Head of Facilities Management to lead the delivery of safe, sustainable, and high-quality environments across our 36 retirement villages and aged care sites throughout New Zealand.Reporting to the Chief Property Officer, this senior leadership role is responsible for shaping and executing a national facilities strategy that enhances resident wellbeing, ensures compliance, and drives operational excellence.

You'll lead a geographically dispersed team, oversee capital projects and refurbishments, and champion sustainability and innovation in everything you do.What You'll Be Doing

Strategic Leadership : Develop and deliver a multi-year facilities strategy aligned with organisational goals and resident needs.

Team Leadership : Inspire and mentor Regional Facilities Managers and site teams, fostering a culture of collaboration, care, and continuous improvement.

Asset Management : Oversee lifecycle planning, maintenance, and presentation of all buildings, infrastructure, and communal spaces.

Capital Projects : Lead the delivery of major refurbishments and upgrades, ensuring projects are completed on time, on budget, and to specification.

Compliance & Risk : Ensure all sites meet health, safety, building, and environmental regulations, with proactive risk management.

Vendor Management : Build strong relationships with contractors and service providers, ensuring quality and value-aligned delivery.

Financial Oversight : Manage operational and capital budgets, drive cost efficiencies, and support long-term financial sustainability.

Sustainability Leadership : Champion environmental stewardship across energy, water, waste, and procurement practices.

Resident Engagement : Communicate effectively with residents and village teams, ensuring facilities support wellbeing and satisfaction.

Emergency Preparedness : Lead the development and testing of emergency response plans across all sites.

Technology Adoption : Drive the implementation of digital tools and systems, including CMMS, to enhance reporting and decision-making.

What You'll Bring

8–10 years' experience in multi-site facilities management, with 5+ years in a senior leadership role.

Proven success in capital works planning, delivery, and contract management.

Strong understanding of NZ regulatory frameworks and compliance standards.

Exceptional leadership, communication, and stakeholder engagement skills.

Financial acumen with experience managing operational and capital budgets.

Commitment to sustainability, innovation, and continuous improvement.

Relevant qualifications in facilities management, engineering, or a related field.

A full, clean NZ driver's licence and willingness to travel nationwide.

Why Join Us?

At the heart of everything we do is a commitment to making the difference.

You'll be part of a team that :

Works as one – collaborating across functions to deliver the best outcomes.

Finds better ways – embracing creativity and innovation to improve lives.

Is committed to care – putting safety and wellbeing at the centre of every decision.

Is proud to deliver – following through on our promises because our residents count on us.

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