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Admin Executive (Services Support) - Contract

Admin Executive (Services Support) - Contract

ScienTec ConsultingQueenstown, Otago, New Zealand
18 hours ago
Job description

Exciting Admin Support exposure in the Social Services sector!

  • Mon - Fri, office hours
  • Up to $2,800 per month
  • Buona Vista MRT
  • 9‑month contract

Key Responsibilities

  • Manage and respond to enquiries through the Services Mailbox, ensuring professionalism, accuracy, and timeliness.
  • Maintain and update a library of response templates to improve efficiency and consistency.
  • Escalate complex issues to relevant team members while safeguarding service quality.
  • Support the onboarding, access management, and account maintenance of users.
  • Provide first‑line support for system enquiries, troubleshooting issues in collaboration with stakeholders.
  • Assist with programme reporting, data entry, and analysis to support service performance reviews.
  • Requirements

  • Minimum Diploma qualification; additional certifications in administration, communications, or social services are advantageous.
  • 2 years of experience in administrative support, enquiry management, or customer service, preferably in the social service sector.
  • Familiarity with database systems, reporting platforms, or data management processes.
  • #J-18808-Ljbffr

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    Admin Contract • Queenstown, Otago, New Zealand

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