It Application Support Analyst

Full-time, permanent role based in Wellington with a supportive and collaborative IT team.

Competitive starting salary of $90,000

Hands-on role with real impact, supporting and optimising Microsoft 365, SharePoint, Teams, and key business applications.

Mo te tunga | About the role

We're looking for an experienced IT Application Support Analyst to join our End User Experience team.

Reporting to the IT Operations Manager, you'll help maintain the stability and security of our IT systems by providing advanced support, administering platforms such as Active Directory, Azure AD, Intune, and Microsoft 365, supporting applications like SharePoint and Teams, leading incident resolution, mentoring service desk staff, and contributing to upgrades, deployments, and on-call support.

Strong knowledge of Microsoft technologies, including Windows 10 / 11, Microsoft 365, Intune, and Active Directory / Azure AD.

Excellent knowledge of mobile device operating systems - Windows 11, MacOS, Apple iOS and Android.

Experience with Omnissa Workspace ONE or similar Unified Endpoint Management (UEM) platforms.

Proficiency in endpoint management, network troubleshooting, and scripting (PowerShell preferred).

Hands-on experience with applications such as SharePoint, with the initiative to solve problems and suggest improvements.

Excellent communication and relationship-building skills, with the ability to mentor others.

Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.

Preferred (not essential) : IT certifications (e.g., ITIL Foundation, Microsoft Endpoint Administrator Associate, CompTIA Security+, VMware Certified Professional) and / or experience in healthcare or not-for-profit sectors.

Nou te rourou | What's in it for you?

At our organisation, you'll be part of a collaborative and supportive team that values innovation and continuous improvement.

In return for your skills and expertise, we offer :

A supportive and inclusive workplace culture.

Opportunities for ongoing professional development and certification.

A competitive salary and benefits package.

The IHC Group is made up of our charitable programmes and three wholly owned subsidiaries, committed to supporting people with intellectual disabilities to lead satisfying lives in the community and to providing housing and tenancy services to people in need.

Me pehea te tuku tono | How to Apply

Submit an online application by selecting the 'Apply' button.

As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role.

If you have any questions about the application process, please email

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool.

We encourage candidates of all backgrounds to apply.

We welcome all kinds of diversity and the different perspectives brings to our work.

Applicants must have the legal right to work in New Zealand.

Reference # 35984

Posted on 15 Sep 2025

Closes on 29 Sep : 55

Location(s) Wellington, Wellington Central, Hutt Valley, Horowhenua / Kapiti / Mana, Wairarapa

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