It Support

Add expected salary to your profile for insightsOverviewWe have been in business for seven decades and are (a little bit) proud to share that through our values of Integrity, Responsibility, Respect and Support, we have established a reputation as a leading construction company across the central and lower North Island.We are proudly employee-owned and have a purpose to build trust through Great buildings, Great people, and Great relationships.

Check out our website to find out more about us!

A bit about the roleWe are looking for a hands-on IT Support professional to join our Wellington office on a 3 month fixed-term contract.

This is a full time role - 41.5 hours per week.This role has been created to support our IT Advisor with business-as-usual activity, freeing up capacity to progress our IT strategy.

You'll work across our business providing practical support, problem-solving, and coordination of our IT assets.Your responsibilitiesCoordinate IT assets for site establishment and close-down (modems, printers, SOS kiosks, desks, monitors, docks, keyboards / mice).

Manage new devices and user setups (laptops, phones, accounts).

Oversee e-Waste disposal and cable management at our Gear Street office.Swiftly resolve internal support requests via phone, email.Provide day-to-day user support including triage, troubleshooting, escalation, and liaison with external providers (Aiscorp, Spark, Ricoh, and others).

Document standard processes to support consistency and knowledge sharing.A bit about youYou'll be someone who is solutions-focused, approachable, and practical with a genuine interest in supporting people with their technology needs.

Ideally, you will bring : Previous experience in IT support or helpdesk roles.Confidence troubleshooting technical issues and escalating appropriately.Strong organisation skills, with the ability to juggle competing demands.A customer-focused approach, with clear and effective communication skills.Familiarity with external IT service providers would be a bonus.What's in it for youWe're offering a competitive salary along with the tools and support you need to do your best work — including IT equipment and a mobile phone.This is a fantastic opportunity to play a part in our IT journey, gain exposure across our business, and contribute to the delivery of our technology strategy.How to applyInterested?

To express your interest please apply today – we request a cover letter to accompany your CV so we can get a good feel for you.

We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference will bring to our team.We are reviewing applications as we receive them, so don't delay, apply today!

Note : Pre-employment activities will be undertaken to support you in your health and wellness journey, including a pre-employment drug screen, medical, ACC, and criminal history checks if successful.

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