Sales Support / Internal Account Management

Our Penrose based client is a leading manufacturer of high-quality, specialty ingredients, supplying a wide range of food, beverage, stockfeed and industrial customers.

For over eighty years they have been proud manufacturers and supply to customers across New Zealand, Australia, the Pacific, Asia and beyond.The Role : As the company continues to grow, they are seeking an experienced, highly capable Sales Support / Internal Salesperson to join their close-knit team.

This is a pivotal role combining customer communication, internal sales coordination, sales administration, and marketing support.

In this role, you will be liaising with customers, ensuring their experience is seamless from enquiry through to delivery.

You will work closely with external sales, logistics, and production teams, keeping everything running smoothly while maintaining strong, trusted relationships with valued clients.

Responsibilities :

Build and maintain strong relationships with customers through proactive communication.

Respond promptly to customer enquiries regarding products, pricing, and order queries and resolving any issues.

Monitor customer order patterns and alert the sales team to changes, potential risks, or further sales opportunities.

Qualify new leads and direct them to the appropriate sales team members.

Support onboarding for new customers to ensure a smooth transition.

Maintain accurate client records and track customer activity and sales opportunities.

Coordinate internally between sales, logistics, and production teams to ensure efficient order fulfilment.

Provide administrative and project support to the Sales Manager and broader sales team.

Assist with marketing initiatives, website updates, and promotional campaigns.

Provide general project management support to the team for key projects or initiatives.

Prepare presentations, reports, and documentation and provide support to busy manager.

About You

Experience in a similar account management, internal sales, or sales support, ideally from withing a food manufacturing environment.

Highly organised, with strong attention to detail and follow-through.

Confident using Microsoft Office, including MS Word, PowerPoint, Excel and CRM systems

Exposure to creative or marketing tools is a bonus.

Proactive, solution-focused, with piles of initiative.

Comfortable managing multiple priorities, with a focus on getting results.

• A team player with a positive attitude and a genuine commitment to customer service.

An understanding of logistics or supply chain processes would be advantageous.

Proactive, with piles of initiative, solution focused and outcome oriented.

Rewards :

Competitive remuneration package as well as

Medical insurance for you and your family (Children under 21)

Life insurance, 1-year annual salary payout

Insurance cover for GP Doctors visits

Super Annuation of total of 7.5% (includes compulsory kiwi saver)

Opportunities for professional development and training.

If you are someone who can listen, problem solve, think strategically, achieve results, meet deadlines, and deliver a customer service experience that is second-to-none, then this is an outstanding opportunity to join a respected New Zealand manufacturer where you can truly make a difference.

If you think you have the background to be successful in this role, please clicnk the "APPLY NOW" button or send your CV to