Manager - Pmo (Cluster Cio Office)

OverviewThe successful candidate will be part of the CIO Office supporting Sengkang General Hospital (SKH) and SingHealth to plan, strategise, manage and coordinate the hospital IT systems implementation and governance process as required.

As PMO manager, the candidate will work closely with internal stakeholders and partners from strategic planning, business justifications to implementation for clinical, ancillary and smart systems.

The candidate will be required to review existing IT governance, processes, audit, risk management for existing and new healthcare initiatives for seamless care operations and better outcome for patients.Role & ResponsibilitiesKey work function and tasksManage day-to-day activities in the Program Management Office to support SKH CIO officeLead as secretariat to facilitate relevant committees, including IT Steering Committee etc.Champion IT annual work planning reviews with stakeholders, from budget to agreement with users and IT PMsManage and operationalise demand management process with rigor in governance & complianceSupport deliver to fidelity balance scorecard goals via portfolio and project performance measurement & analysisStreamline project reports for end-to-end delivery performance KPIs, from demands utilisation to projects closureReport and analyse delivery balance scorecard KPIs, including budget utilisation and highlight any areas of concern and work with stakeholders for resolutionsEstablish and implement standards and guidelines on project management practices, costing etc; couple with ongoing operational efficiency improvement within PMO functionsProvide training and guidance related to project management standards and project monitoringInitiate & implement process improvements to aid demand and delivery fulfilment, marksmanship & performance dashboardSupport program and IT project audits and risk managementRequirementsProgramme management experienceProficient in M365 Microsoft Office, AutomationAbility to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skillsTeam player - well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholdersProven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the projectEffective information-gathering, through meeting facilitation, one-on-one interactions and / or observationsExperience with documentation work products including manuals, SOPs, training aides and process documentsAbility to manage multiple project activities at the same time and excellent prioritisation skillsExcellent professional written and verbal communication skills, plus effective interpersonal skillsProject Management Professional (PMP) certification will be an advantageExperience with project management methodology and knowledge of the system development life cycle (SDLC)Degree holder with 7 to 10 years of relevant working experience or Diploma holder with more than 10 years of relevant working experienceApply NowNote : This description reflects the responsibilities and requirements for the role as posted.

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