This job offer is not available in your country.
Customer Service Consultant
Aia Hong Kong And MacauAuckland, Auckland, New Zealand10 days ago
Job descriptionKey responsibilities include : Carrying out changes to existing policies, following the documented business processes while ensuring a high level of accuracy and quality Ensuring all mail is maintained within the given service level agreement Providing clear and concise information and processing requests in a timely manner Identifying opportunities for process improvements Taking part in testing and operational meetings where required to support process development and training Working with your colleagues to help each other out and collaborate during busy times. Ideally, you'll bring : Experience in a customer-focused and service-orientated environment Strong computer literacy Excellent verbal and written communicator as you'll be working with internal stakeholders along with external customers and advisors Exceptional organisational skills where you can demonstrate a strong ability to prioritise and be proactive and self-motivated High motivation to develop and learn.At AIA, we believe in empowering every one of our people to find their 'better'. Opportunities to grow within the business through internal mobility Competitive employee benefits that include an extra day of leave each quarter to recharge A supportive and inclusive workplace Flexible working arrangements.If you believe in better, apply now! Diversity, equity, and inclusion are at the heart of who we are and what we do. are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant. Job ad expires Friday 26th of September, close of business. Recruitment Agencies : Our Talent team does not require any recruitment agency support. Interested Candidates : Apply using the ' Apply ' button. You must provide all requested information, including Personal Data, to be considered for this career opportunity. ()(blob : )
Customer Service Consultant page is loaded## Customer Service Consultantlocations : Auckland, NZ-AIA New Zealandtime type : Full timeposted on : Posted Todaytime left to apply : End Date : September 27, 2025 (13 days left to apply)job requisition id : JR-60743BELIEVE IN BETTER At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.
It's finding new ways to not only better people's lives, but to better the communities and environments we live.
Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future.
People seeking unmatched career and personal growth opportunities, driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
- The opportunity :
- We have a 3-month fixed-term contract available within our Existing Business department.We're looking for someone who thrives in a customer-centric role.
You will focus on delivering superior administration support, making changes to existing policies.You will be a point of contact for existing business decisions and escalations, as well as proactively managing their cases.
This is a crucial role where top-class customer service and knowledge is required.
We do this by offering :
Our commitment to these values is unwavering and they are central to our mission.
AIA NZ values diversity in the workforce.
We encourage candidates from diverse backgrounds, including those with a disability, additional mental health needs, chronic health conditions and / or are neurodiverse to apply for our roles.
If there's anything we may need to consider to support you with our recruitment process, please email
No emailed applications accepted.
For general enquiries only, contact :
Failure to provide such information may influence the processing and outcome of your application.
You are responsible for ensuring that the information you submit is accurate and up-to-date.
#J-18808-Ljbffr
Create a job alert for this search
Customer Service • Auckland, Auckland, New Zealand
Related jobs
- Promoted
Retail Consultant
Early SettlerAuckland, Auckland, New Zealand We are looking for a dynamic Retail Consultant to join our store team at Early Settler.This role focuses on high levels of customer service, a personalised experience, and achieving sales targets a...Show moreLast updated: 30+ days ago
- Promoted
Banking Support Consultant - Consumer
Heartland Bank LimitedAuckland, New Zealand Banking Support Consultant – Consumer.We're looking for a passionate Banking Support Consultant to join our energetic Auckland based team.
This frontline role plays a key part in driving the success...Show moreLast updated: 8 days ago
- Promoted
Sales Consultant
Stellar RecruitmentAuckland, Auckland, New Zealand Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.TMC Trailers is a leading manufacturer of truck trailer and truck bodies, offering top-tier solutions ...Show moreLast updated: 30+ days ago
- Promoted
Retail Sales Consultant
TravelexAuckland, Auckland, New Zealand Deliver excellence in customer service and achieve individual KPIs / targets.Maximize sales and promote to all customers our Travelex product range.
Embrace the digital mindset via social media – Goog...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Consultant (Full-Time)
Avis Budget GroupAuckland, Auckland, New Zealand We are looking for assistance at our counters to serve our valued customers.Based at the busy Auckland Airport and feeling the pulse of the city as travellers come and go - you will enjoy the excit...Show moreLast updated: 30+ days ago
- Promoted
Customer Service & Sales Consultant - Full Time - Auckland Central
ThlAuckland, New Zealand Customer Service & Sales Consultant - Full Time - Auckland Central.Organize unforgettable holidays and ensure high customer satisfaction.
Join a dynamic team with opportunities for growth and develo...Show moreLast updated: 30+ days ago
- Promoted
Business Sales Consultant
2BE LimitedEast Tamaki, Auckland, New Zealand Number of Positions Available : .Level 2 or higher qualification.Engage with small and medium business clients to understand their telecommunication needs.
Promote and sell mobile plans, broadband ser...Show moreLast updated: 6 days ago
- Promoted
Call Centre & Customer Service
Sunglass Style LimitedAuckland, Auckland, New Zealand Customer Service Officer at Viridian Glass Limited Partnership.This is a Full time job at East Tamaki, Auckland.Competitive salary - we pay for experience!.
Career growth & development + Pathway int...Show moreLast updated: 30+ days ago
- Promoted
Sales Support / Customer Service
Team RecruitmentAuckland, Auckland, New Zealand Our client is a well-established exporter with a strong reputation across the Pacific.They partner with leading manufacturers and clients through long-term relationships and provide end-to-end supp...Show moreLast updated: 30+ days ago
- Promoted
Business Sales Consultant
2Be LimitedAuckland, New Zealand Position Available : Business Sales ConsultantNumber of Positions Available : 3Location : AucklandPay Rate : $25 – $30 per hour Hours of Work : 30 – 40 hours per week.
Minimum 1 year of experienceOR.Leve...Show moreLast updated: 5 days ago
- Promoted
Customer Service - Customer Facing
Cityguard LimitedAuckland, Auckland, New Zealand Cityguard in Call Centre & Customer Service.Unique environment surrounded by maritime history of Aotearoa.Rewarding front-facing customer service role.
Casual opportunities available with a flexible...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Consultant
Aia NzAuckland, New Zealand OverviewJoin to apply for the Customer Service Consultant role at AIA NZ.Get AI-powered advice on this job and more exclusive features.
We're seeking a candidate for a 3-month fixed-term contract wi...Show moreLast updated: 2 days ago
- Promoted
Customer Service Administrator
New Zealand CricketAuckland, Auckland, New Zealand Chemfreight is a proud family-owned business that has been around since 1989.We are the industry leader in the storage and distribution of hazardous goods in New Zealand.
With state-of-the-art techn...Show moreLast updated: 6 days ago
- Promoted
Contract - Technical Consultant D365 Ce - Immediate Start
DatacomAuckland, New Zealand Please note, this is a 6-month contract opportunity with the possibility of extension.We are looking for someone with an immediate start date.
This role is open right across NZ and Australia.Our Pur...Show moreLast updated: 30+ days ago
- Promoted
Customer Care Consultant
Visa BoardsAuckland, Auckland, New Zealand Location • • | Auckland, New Zealand || • •Qualifications • • | Bachelors Degree || • •Experience • • | No |## Job OverviewTower Insurance is looking for • •Customer Care Consultants • • to join our Auckland ...Show moreLast updated: 3 days ago
- Promoted
Sales Consultant - 30 Queen Street
SwarovskiAuckland, Auckland, New Zealand Sales Consultant - 30 Queen Street page is loaded## Sales Consultant - 30 Queen Streetlocations : Auckland, 30 Queen street, NZLtime type : Part timeposted on : Posted Todayjob requisition id : ...Show moreLast updated: 5 days ago
- Promoted
Customer Service Representative - Takapuna
New Zealand CricketAuckland, Auckland, New Zealand Dilworth Hearing, (part of the Amplifon Group) has been providing paediatric and adult audiology services in New Zealand for over 50 years.
We have 20 clinics nationwide and consider customer servic...Show moreLast updated: 5 days ago
- Promoted
Customer Service Representative - Takapuna
AmplifonAuckland, Auckland, New Zealand Dilworth Hearing, (part of the Amplifon Group) has been providing paediatric and adult audiology servicesin New Zealand for over 50 years.
We have 20 clinics nationwide and consider customer service...Show moreLast updated: 30+ days ago