Customer Service Representative - Takapuna

OverviewDilworth Hearing, (part of the Amplifon Group) has been providing paediatric and adult audiology services in New Zealand for over 50 years.

We have 20 clinics nationwide and consider customer service to be the single most important aspect of our business.About the role : This is a full-time position working Monday to Friday (8.00 am to 5.00 pm) based from our Takapuna clinic, and covering other clinics as required.

The role is fast paced, varied, including front desk responsibilities, greeting all our customers, scheduling of appointments, handling hearing aid repairs and over the counter sales, alongside conducting basic hearing screening.

A valid driver's license and access to a vehicle is a requirement for this role.If you enjoy working in a friendly, customer focused environment, can think on your feet, are an excellent multi-tasker, and most importantly interested in helping our customers, this could be the position for you!

To be successful in this role you will needPrevious experience in a client facing customer service or retail positionClear professional communication styleAttention to detail and accurate data entry skillsA great phone manner and a warm face to face communication style.Flexibility, a valid drivers license and access to a vehicle to cover other clinics as requiredHighly organised with good time managementA values-driven, supportive culture and team who will support your own professional journey with the opportunity to progress through the businessBe part of a team that genuinely cares about what they doBe part of a close-knit teamWhile you're employed at Amplifon NZ, receive free top of the range hearing aids (and a discount for family!)Discounted Southern Cross Health insuranceYearly flu vaccinationsFree access to our Employee Assistance ProgramHelp people everyday experience the joy of better hearingWe will provide you with full training, a competitive salary and an organisation you can be proud to work for.Apply today with your CV and covering letter.

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