Customer Service Representative

Kickstart Your Career with a Global Leader - Join Us as a Customer Service Administrator!

Location : Airport, Manukau

Hours : Monday to Friday, 9 : 00am - 3 : 00pm

Are you ready for a role that keeps you engaged, challenged, and growing? We're looking for a motivated and reliable Customer Service Administrator to join our dynamic team onsite at the airport. This is more than just a job, it's your chance to be part of a global logistics powerhouse that values its people, supports career development, and celebrates excellence every day.

Whether you come from a call centre background, administration, or ideally a mix of both, this role offers the perfect opportunity to grow your skill set and build a long-term career in a supportive, fast-paced environment.

Why You'll Love This Opportunity :

• Work-Life Balance - Enjoy consistent weekday hours, Monday to Friday, 9 : 00am - 3 : 00pm, giving you plenty of time for your personal life.
• Competitive Pay - Earn up to $29 per hour while building your career.
• Career Advancement - Be recognized, valued, and supported as you grow within a global industry leader.
• Positive Team Culture - Join a welcoming, inclusive team that genuinely works together.
• Dynamic Workday - A perfect mix of customer interaction and administration - no two days are the same!
• Global Brand Exposure - Be part of one of the world's most respected names in logistics.

Your Key Responsibilities :

• Customer Engagement - Make outbound calls to support loyalty programs and resolve queries.
• Complaint Resolution - Respond professionally and empathetically to customer concerns.
• System Management - Update customer records, call logs, and feedback in internal systems.
• Program Coordination - Help manage reward and recognition programs.
• Team Support - Assist internal teams with escalations and provide admin support to senior staff.

What We're Looking For :

• Experience Mix - Around 1.5-2 years in call centre roles and 1.5-2 years in admin roles.
• Tech Confidence - Proficient in Microsoft Teams, Excel, Word, PowerPoint, and Canva.
• Excellent Communicator - Friendly, clear, and professional on phone and in writing.
• Detail-Oriented and Dependable - Organised, reliable, and able to work independently.
• Eager to Learn - Motivated, coachable, and excited to develop your skills.

Why You'll Love Working Here :

Join a business that doesn't just deliver parcels-it delivers opportunity. With a strong focus on teamwork, recognition, and personal growth, this is a place where your effort truly matters. Whether you're starting to shape your career or looking to take it further, you'll gain the experience, exposure, and support to make it happen.

Ready to Apply?

Send us your CV and contact details today, your next great opportunity starts here!

Consultant

P-J.Saal@programmed.co.nz

Reference number : 210341123

Profession : Call Centre & Customer ServiceCustomer Service

Company : PERSOL

Date posted : 24th Sep, 2025