Retail Consultant

Overview

We are looking for a dynamic Retail Consultant to join our store team at Early Settler. This role focuses on high levels of customer service, a personalised experience, and achieving sales targets and Store KPIs.

Key Responsibilities

• Ascertain customer needs and recommend items that match.
• Keep up to date with product knowledge to accurately describe product features and benefits.
• Upsell and cross-sell where appropriate – inform customers about sales and promotions.
• Consistently provide exceptional customer service.
• Demonstrate our values in action during every customer interaction.
• Ensure store presentation consistently aligns with Visual Merchandising (VM) guidelines.
• Assist, resolve or escalate all customer concerns in an appropriate and timely manner.

Skills and Experience / Qualifications

Benefits

Employment details

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