Referral Coordinator

Te Mahi | About the Role

We're seeking a detail-oriented Referral Coordinator to manage client referrals, coordinate with internal teams and service partners, and maintain strong funder relationships.

This role is crucial to ensuring timely and accurate referral processing, client data management, and seamless communication across stakeholders.

Key Tasks Involved

Manage referral intake, verify completeness, and allocate across regional teams.

Maintain accurate client records.

Liaise with service delivery partners and funders to resolve issues and share reports.

Update client information and manage contract extensions.

Foster positive relationships with funders and partners.

Adhere to health & safety policies and contribute to team efficiency.

Location : Greenlane, Auckland | Full-time, permanent (40 hrs / week)

The work is challenging at times, varied and there is a strong emphasis placed on building relationships with our funders and internal Service Users to ensure positive outcomes.

Outstanding customer service skills, accuracy, timeliness and being a good organiser are essential to this role in addition to being able to negotiate competing demands.

This role will suit you if you are self-motivated and a fast learner, can remain calm under pressure, have an eye for detail, and approach everything with common sense.

He Momo | About you

We're looking for someone who brings :

Strong communication and coordination skills.

Attention to detail and commitment to quality.

Proficiency with client management systems.

Ability to prioritize and work in a fast-paced environment.

Team player with a proactive approach and confidentiality.

Ki te huanga|Benefits

Be part of a values-driven organisation making a difference in people's lives.

Ongoing supervision, support, and professional development

Access to an Employee Assistance Programme (EAP)

Birthday Leave

Opportunity to expand your skillset and advance your career

Te Whakahaerenga | The Organisation

Healthvision is a family-owned provider of homecare, community nursing, and rehabilitation services across Aotearoa.

Guided by our family values, we are passionate about supporting people who need care to live life the way they want.

We work closely with individuals, their families, and whanau to understand their holistic needs and provide comprehensive, wraparound in-home health services that promote independence and wellbeing.

At Healthvision, our approach is grounded in compassion, collaboration, innovation, and dedication - values that shape everything we do.

• Candidates must have the right to work in NZ to be considered for this role.

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