Admin Officer cum Customer Service (West)

Responsibilities

• Respond to inquiries via walk‑ins, phone calls, and emails.
• Assist in scheduling appointments and coordinating event requests to ensure proper arrangement and documentation.
• Prepare and submit monthly fault report summaries.
• Lead in closing fault calls and monitor feedback in the Jobs Management Module (JMM), assigning tasks and providing timely updates.
• Assist in preparing management reports and monthly claims (FM and term contractors).
• Handle payment invoices, billing requests, service orders, and generate monthly attendance and incident reports.
• Ensure efficient handling of documents including printing, scanning, filing, and dispatch.
• Manage inventory of office and pantry supplies to support daily operations.
• Support day‑to‑day office operations and perform other duties as assigned by the supervisor.

Qualifications

Benefits & Culture

#J-18808-Ljbffr