Admin Officer Cum Customer Service (West)

Responsibilities

Respond to inquiries via walk-ins, phone calls, and emails.

Assist in scheduling appointments and coordinating event requests to ensure proper arrangement and documentation.

Prepare and submit monthly fault report summaries.

Lead in closing fault calls and monitor feedback in the Jobs Management Module (JMM), assigning tasks and providing timely updates.

Assist in preparing management reports and monthly claims (FM and term contractors).

Handle payment invoices, billing requests, service orders, and generate monthly attendance and incident reports.

Ensure efficient handling of documents including printing, scanning, filing, and dispatch.

Manage inventory of office and pantry supplies to support daily operations.

Support day-to-day office operations and perform other duties as assigned by the supervisor.

Qualifications

Minimum GCE 'O' level with a pass in English and Mathematics.

Proficient in common workplace software e.g. Microsoft Office.

Minimum 3 years of relevant working experience.

Benefits & Culture

Being part of a growing global company.

Career development and a promote from within culture.

Organization committed to Diversity and Inclusion.

We offer work-life balance in an inclusive, rewarding environment.

Flexible and agile work environment focusing on technology and autonomy.

Continuous learning and development opportunities.

Comprehensive employee benefits program.

We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity, persons with disabilities, or protected veteran status.

DEI is a core part of our DNA and we live it every day.

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