Receptionist

Overview

Novotel Wellington is seeking a Receptionist to be the welcoming face of the hotel, ensuring guests experience a seamless and memorable stay from arrival to departure. Reporting to the Front Office Manager, you will assist guests with check-ins and check-outs, answer queries and provide support throughout their stay. This is a part-time role with a minimum of 32 hours per week on a rotating 7-day roster, including mornings and afternoons, weekends and public holidays. The role offers a wage of $26.28 per hour.

Key Responsibilities

• Welcome guests from around the world, building relationships with both new and returning visitors.
• Ensure accuracy and professionalism with guest information, payments and check-in / check-out procedures.
• Provide local knowledge and promote hotel facilities, actively up-selling to maximise occupancy and revenue.
• Safely manage guest property, ensuring correct documentation and storage.
• Promote Accor loyalty programmes to enhance guest satisfaction and brand loyalty.
• Work closely with your team and other departments, including Housekeeping, Food & Beverage and Reservations, to ensure smooth operations.

Qualifications

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are a worldwide leader in hospitality. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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Wellington, Wellington, New Zealand

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