Receptionist | West Coast

Health New Zealand | Te Whatu Ora is firmly grounded in the principles ofTe Tiriti o Waitangi and is committed to building a health system that servesall New Zealanders.

About the role

We are looking for a professional and welcoming Receptionistto join our team in Ngakawau. As the first point of contact for patients,whānau, and visitors, you\'ll play a vital role in ensuring people receiveefficient and appropriate access to health services. This role also supportsthe smooth running of clinics and wider Health New Zealand services in theregion.

As part of the Administration and Clerical Pay Equity Claimsettlement this role has beenmapped to National Band 3 / Profile 3

For further information about the administration andclerical pay equity settlement please followthe link below :

• Providinga warm, professional welcome to patients and visitors, both in-person andover the phone
• Managingthe enrolment process, ensuring patient information is accurate and up todate
• Supportingfinancial processes, including receipting payments, invoicing, balancing,and banking
• Assistingwith clinic administration including appointment bookings, scanning,filing, and correspondence
• Maintainingtidy and welcoming waiting areas, supporting patients in distress, andassisting clinical staff as needed
• Supportingthe smooth daily operation of the clinic and reception, includingrostering cover and ordering supplies
• Upholdingpatient confidentiality and ensuring cultural sensitivity in allinteractions

About you

• Apositive, professional attitude with strong interpersonal skills
• Excellentcustomer service and communication skills
• Strongtime management, problem-solving, and organisational abilities
• Abilityto prioritise workloads, work independently, and use initiative
• Commitmentto cultural safety and an understanding of Te Tiriti o Waitangi principles
• Proficiencywith Microsoft Office and confidence learning new systems
• Previousexperience in a health setting
• Knowledgeof medical terminology and patient management systems
• Familiaritywith hospital systems such as Indici, SAP, or Health Connect South

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community. We welcome applications from our diverseMāori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click \' apply now \'. All applicationsmust be submitted through our online career\'s portal. If you have anyquestions about the role, please contact Kerri McCarthy

We will review applications as received and may proceedwith the recruitment process, before the closing date of this advert.

Job details

Job Reference : Job Reference : PC

Location :

South Island - West Coast - Buller

Job type : Expertise :

Non-Clinical - Administration - Administration

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