Office Services Coordinator

## Mō tēnei tūranga mahi | About this role

• Work in a busy and dynamic environment supporting daily back of house operations
• Based at our Wellington National Office
• Two permanent opportunities, full-time positions
• Mō te tūnga | About the role
• As the
• Office Services Coordinator
• you will deliver both the front house and back house services supporting the operations of the building at National Office. You'll ensure that services are delivered efficiently and in a timely manner, with a focus on quality and excellent customer service.You will provide customer service support to National Office staff on enquiries related to the building, facilities and services, including, but not limited to; mailroom support, managing meeting rooms, centralised stationery, general enquiries and administration, as well as supporting Reception by being a back-up including answering phone calls and assisting visitors.Your role is fundamental in ensuring the smooth running of the operations of National Office for all our colleagues and visitors. By developing and maintaining effective relationships and clear communication with the Workplace Services Manager and peers, you will foster collaborative delivery of services across National Office.
• Mōu | About you
• We are looking for a customer service superstar, whether you have a lot of experience or are just looking for another opportunity within Ara Poutama Aotearoa.We really want someone who is enthusiastic and lives our values. You will be customer facing and be able to develop relationships with people throughout our organisation. Experience in customer service and being an organised person will be essential in this position. Office experience would be beneficial but not necessary.This is a great opportunity for someone to enhance their skills and learn new ones along the way!If you have a proactive attitude where you can work independently as well as part of a team this is the role for you.
• Utu ā-tau | Salary
• The midpoint of the salary range is $60,166 per annum and the full range (85%-120%) is $54,080 - $72,200 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our strategy.We value in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.
• Tono ināianei | Apply Now
• To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency – applications received via email will not be considered.When applying, submit a tailored
• CV and a cover letter
• describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.
• Applications close on :
• Tuesday 14 October 2025, 11pm NZST.If you have any questions or want to learn more about a career with us, contact , or visit
• careers.corrections.govt.nz.
• | Location : | Wellington (Te Whanganui a Tara) |

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