Appointment Coordinator, Referral & Appointment Centre

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role :

We are looking for skilled administrator who pride themselves in their customer service abilities to join our close-knit Referral & Appointment Centre admin team.

The role supports our Counties Manukau clinical services in managing their patient referrals, first specialist appointments and elective surgical bookings.

As well as communicating with our patient and whanau community, you will be working closely with clinicians, nurses, managers, and relevant teams involved in patient care.

This is a full time position working 40 hours a week Monday to Friday between the hours of 8am to 5 : 30pm and based at 15 Lambie Drive in Manukau City.

You will need to be flexible to move to other areas / locations within Counties Manukau as required.

About you :

We are keen to hear from individuals who are reliable and can provide us with real-life examples of their success in current / previous roles and how they would fit into and improve this role.

• The ideal candidate will need to have;
• Excellent communications skills both verbal and written
• Excellent time management & interpersonal ability
• 2+ years minimum experience in customer focussed administration, preferably healthcare
• Advanced knowledge of MS Office Suite and a quick learner of IT applications
• Confidence in use of, and a quick learner of digital software applications
• Experience working within a large & diverse team

If you like working in a fast paced, process-oriented role and take pride in your `Attention to Detail abilities, then you exactly are what we are looking for!

Working at Health New Zealand :

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.

We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.

How to Apply :

To make an application please apply online via / and attach your updated CV and cover letter.

For more information about the role please contact Tangi Namulauulu in the Recruitment Centre via email

Closing Date : 22nd September 2025