Commercial Sales Manager

Overview

Join to apply for the Commercial Sales Manager role at JB Hi-Fi.

Company Description

At JB Hi-Fi, we're more than just one of New Zealand's most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do.

We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our growing store network, online, and in our commercial division, JB Hi-Fi Business.

JB Hi-Fi is the perfect place to power your career, and we're excited to hear from you.

Benefits

Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.

Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.

Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi, The Good Guys and E&S Trading in Australia).

Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.

We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.

Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.

Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.

Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Responsibilities

The Commercial Sales Manager is responsible for leading a high-performing team of Account Managers to drive sustainable sales growth, customer satisfaction, and profitability across the JB Hi-Fi Business and Education segments.

This role blends strategic leadership, business development, and operational excellence to deliver on regional and national objectives.

The Commercial Sales Manager will foster a culture of innovation, collaboration, and customer-centricity while identifying new business opportunities and nurturing long-term client relationships.

Lead, coach, and develop a team of Account Managers to achieve individual and team sales targets.

Foster a high-performance culture focused on customer advocacy, innovation, and continuous improvement.

Deliver regional sales targets aligned with national growth strategies and programs.

Develop and execute regional business plans, including forecasting, budgeting, and reporting.

Drive acquisition, retention, and growth strategies across the customer portfolio.

Act as an escalation point for complex customer issues and ensure timely resolution.

Identify and pursue new business opportunities across the region.

Represent JB Business at industry events, trade shows, and networking functions.

Ensure Salesforce and other systems are accurately maintained for forecasting, reporting, and pipeline management.

Collaborate with internal stakeholders (Product, Marketing, Telco, Commercial Services, etc.) to deliver integrated solutions.

Qualifications

8+ years of B2B sales experience, ideally in IT or commercial services.

Client focused individual with experience working in a fast-paced sales environment, ideally with experience selling IT products and services.

Exceptional Sales skills with a proven track record of delivering strong sales results.

Experience in Microsoft Office required.

Experience with Salesforce is beneficial.

Strong leadership skills – the ability to engage, mentor and motivate.

Excellent communication, presentation, negotiation and stakeholder engagement skills.

Financial knowledge and business acumen.

Highly motivated with ability to work as part of a team.

Current Driver's License.

Additional Information

If you are interested in this exciting opportunity with us, please click apply and upload your CV.

All applications are strictly confidential.

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.

If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply!

Job Details

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Management

Industry : Retail

#J-18808-Ljbffr