Program Manager

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A career with EROAD offers the unique opportunity to work in a fast-growing organisation that is at the forefront of in-vehicle technology, enhancing road safety, productivity, and reducing environmental impact.

EROAD's mission is to deliver intelligence you can trust, for a better world tomorrow.

What We're Looking For

We're looking for a Program Manager to lead the delivery of complex, cross-functional customer programs that span multiple teams, workstreams, and geographies.

This is a high-impact, high-trust role where you'll drive strategic outcomes for our most important customers while building scalable delivery frameworks that empower project managers and elevate execution across the business.

About The Role

This is a high-trust, high-impact role where you'll be equally focused on delivering tangible customer outcomes and building internal program management maturity.

Program Leadership

Own the delivery of multi-project programs aligned to strategic goals and customer success.

Build and maintain integrated plans, roadmaps, and governance models.

Proactively manage risks, dependencies, and execution challenges.

Guide project managers and delivery leads to ensure alignment and quality.

Deliver executive-level reporting with clear, data-driven insights.

Customer Engagement

Act as the strategic partner and escalation point for customer executives.

Build trusted relationships through insight, delivery excellence, and follow-through.

Lead executive steering committees and governance forums.

Cross-Functional Collaboration

Align priorities across Product, Engineering, Operations, and Commercial teams.

Translate customer needs into structured execution plans.

Resolve ambiguity and drive clarity across stakeholders.

Process Excellence

Design and evolve scalable delivery frameworks using Jira as the central source of truth.

Standardize methodologies and governance for consistent execution.

Build dashboards and reporting artifacts for real-time visibility.

Drive continuous improvement through retrospectives and best practice sharing.

Skills And Experience

7+ years in program or large-scale project management (SaaS / tech preferred).

Proven success leading cross-functional programs with customer-facing outcomes.

Experience designing scalable delivery frameworks and governance models.

Strong stakeholder management and executive engagement skills.

Deep understanding of Agile, hybrid, and traditional delivery models.

Proficiency in Jira, Confluence, Smartsheet, and other enterprise tools.

Tertiary qualification in business, engineering, or technology (preferred).

Experience in high-growth or global organizations is a strong plus.

Calm, confident, and emotionally intelligent under pressure.

Strategic thinker with strong execution chops.

Systems-oriented and highly organized.

Clear communicator and influential leader.

Adaptable, resilient, and collaborative.

Obsessed with outcomes and customer value.

Other Details

Some travel may be required.

Flexibility to support a fast-paced, innovative product development environment.

Expect to contribute beyond the job description—this role is built for impact.

Why You'll Love Working At EROAD

EROAD is a true Kiwi success story in the tech sector!

Publicly listed since

• , we are represented on the NZX and ASX, and continue to grow rapidly across NZ, Australia, and the USA.

At EROAD, we value diversity and are a multicultural company with employees from all over the world.

We are committed to investing in our people, demonstrated through our funded medical insurance plans, unlimited sick leave, recognition programs, EAP offerings, and more.

EROAD fosters a sense of community and belonging through fun and collaborative workplace initiatives.

In our Albany office, we offer free on-site parking, are in close proximity to Albany bus station, and encourage flexible working.

Join EROAD and be part of an organisation in growth mode.

Your skills and expertise will make a significant impact.

We are going places, and we would love you to join us.

We can't wait to hear from you!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Project Management and Information Technology

Industries

IT Services and IT Consulting

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