Product Manager – Open-Source Medicine Supply Chain Software

Product Manager – Open-Source Medicine Supply Chain Software

Help shape software that gets medicines to 400 million people around the world.

We're the mSupply Foundation.

We steward the most widely used medicine supply chain management software in 42 low- and middle-income countries.

Our suite of products helps field teams, manufacturers, and governments keep medicines in stock, predict demand, and manage logistics.

We're on the journey of building a new open-source version of our software, and we need a Product Manager to lead that vision.

The Role

You'll lead product direction and strategy for our open-source platform, working with talented developers, field teams across multiple countries, and international health partners to ensure everyone has access to the medicines they need.

Product Leadership & Strategy

Own the product vision and roadmap, balancing best practice with the real-world needs of health systems in low- / middle-income countries.

Make strategic prioritization decisions that incorporate developer capacity, field team feedback, government requirements, and donor expectations.

Think deeply about what "good" looks like for our users (who work in challenging contexts with patchy internet and limited resources) and ensure our product enables that.

Stakeholder Relationships

Work closely with our project managers who represent end users and government partners across different countries.

Facilitate conversations between development teams and stakeholders to translate real-world problems into solutions.

Engage with stakeholders at all levels to understand emerging needs and opportunities.

Gather and synthesize user research and translate it into clear product requirements.

Mentoring & Team Development

Lead and mentor our existing Product Manager in product practices.

Foster a collaborative product culture that includes technical teams and field teams.

Help both teams understand each other's constraints so they work together effectively and healthily.

Deliver Software

Work with development team leads to scope work, manage technical trade-offs, and deliver on commitments.

Ensure features are well designed, tested, and solve the problems they're meant to.

Monitor user adoption and impact in the field.

Experience & Track Record

Proven experience as a Product Owner or similar product leadership role, ideally in a complex, multi-stakeholder environment.

Demonstrated ability to lead product strategy and make tough prioritization calls.

Experience mentoring other product or business professionals.

Track record of shipping products that solved real problems for real users.

Mindset & Skills

Genuinely motivated by our mission of ensuring access to medicines in low- / middle-income countries.

Strong communication skills with both technical and non-technical settings; can explain trade-offs clearly.

Asks the questions our users would ask and stays focused on solving their problems, not just shipping features.

Comfortable with change and able to adjust priorities as they shift.

Collaborative leadership style that brings people along.

Pragmatic – knows when to aim for perfection and when to ship something good enough.

Product Expertise

Experience gathering and synthesizing user research.

Experience working with distributed teams or in remote-first environments.

Understanding of the technical landscape : systems architecture, API design, and developers' constraints.

Nice to Have

Experience in healthcare, public health, or international development.

Experience working across multiple languages or cultural contexts.

Experience with supply chain, logistics, or operations software.

Experience with government or non-profit stakeholders.

About Us

We're a small, tight-knit team based in Auckland.

We value wellbeing and support each other's growth.

This is a two-year fixed-term contract aligned with our current project timeline, but we have a long-term track record of retaining staff.

We're committed to offering competitive, equitable compensation.

We know that traditionally underrepresented groups often don't apply unless they meet nearly all the qualifications listed.

If you're genuinely excited about this role and share our mission, we encourage you to apply even if you don't tick every box.

We're looking for people who can grow into this role and bring fresh perspectives.

Interested?

We'd love to hear from you.

Application Process

Apply with : CV

A cover letter telling us why this mission matters to you, and any questions you have.

Your answers to the following questions :

Tell us something about how you see the world, society, and people.

You have $100,000 to spend to make the world a better place.

What's the plan?

Send us a poem you wrote, or something creative.

Please apply via email to

We will not consider your application if you just click "Apply now".

We genuinely read every application.

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