Head Of Network Operations

Lead our transport operational performance, transport safety management, and general day-to-day network control.

Senior Leadership role with a large remit and significant impact.

Mo te Tukurau Aotearoa - About NZ Post

There's a story in every parcel.

And wrapped up in every parcel, is the people of NZ Post.

Our mahi is different, but we share the same goal - to contribute to the growth and prosperity of our beautiful Aotearoa.

Whether you're a superstar people leader, number-crunching data analyst, a parcel processing whizz, a or a sales superstar, we've got a spot for you in our dynamic team.

Start your journey with us.

Korero mo te turanga - About the role

Due to an internal promotion, we are currently looking for a new Head of Network Operations.

This role will maintain control and management of our end-to-end network through the Week and Day-of-Operations.

In this role you'll be responsible for transport operational performance (road and air); transport safety management and regulatory and compliance management; general day-to-day network control and incident management; and you'll be the back-up incident controller for P2 (Priority 2) incidents.

You'll also have control of the budget for national network and metropolitan Transport operations, and container assets.

The nature of our business activities means you'll also need to be available to react and respond to any significant events (service or incident related) on a 24 / 7 basis.

This is a busy role with a big remit for an experienced senior leader who can multitask like a pro and lead a high performing team.

Mou - About you

Significant leadership within an operations or logistics environment is a must-have for success in this role.

Along with your proven experience responding to significant service or incident events.

You'll be known for your ability to sense and predict events that may impact on operations, and you'll have enough experience behind you to develop contingency plans at short notice and remain calm under pressure.

We'd love to hear about your experience :

• leading multi-million-dollar budgets with your strong commercial acumen;
• using analytical skills to enhance operational performance and efficiency; and
• with Health & Safety management systems and operating frameworks.

He Aha Te Pai - What you'll love about us!

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about.

Our permanent employees enjoy a variety of benefits including :

• Free onsite secure parking at our Auckland sites
• Special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!

Hiahia?

• Interested?

Come and join the whanau!

Ready to be part of something bigger?

There's a story in every parcel.

Ready to be part of the story?

Start your journey with us!

Apply today or find out more details about this opportunity by downloading the JD on the NZ Post Careers page.

If you require additional information, please contact Gemma Corbett via

• or 027 372 4705.

Applications for this opportunity close on 5 October 2025.

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks.

Some of our roles may also require a credit check and / or a drug test.

If you're interested in a role, please apply directly through our online portal.

No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles.

We won't consider candidates through agencies unless this has been previously approved.

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.