Office Manager

NZICT T / A NZFix is a trusted name in electronics and appliance repairs, servicing customers nationwide from our facility in Papakura.

We are looking for one office Manager in Auckland region.

This is full time permanent position with minimum of 30 hours per week.

You may be offered up to 40 hours depending on the operations of the business.

You will be paid at $32 -$40 per hour depending on your qualification, skills and experience.

Founded in 2015, NZFix is a leading specialist in electronics repair and refurbishment in NewZealand.

We provide high-quality repair services for a variety of electronic devices, including smartphones, laptops, tablets, smart wearables, smart vacuum cleaners, e-scooters, TVs, and more.

As an Apple Independent Repair Provider and an authorised service centre for leading industry brands, we serve major retailers and insurance companies across New Zealand and Australia.Our mission is to provide exceptional customer service while promoting environmentalsustainability.

By repairing and restoring faulty electronics instead of replacing them, we help extend their lifespan and reduce e-waste, supporting a more sustainable future.

This Office Manager role is ideal for someone who thrives in a fast-paced environment and enjoys wearing multiple hats.

You'll be responsible for managing the day-to-day administrative operations, supporting the team, ensuring compliance, coordinating job workflows, and acting as the glue between technicians, contractors, and leadership.

This is full time permanent position with minimum of 30 hours per week.

You may be offered up to 40 hours depending on the operations of the business.

You will be paid at $32 -$40 per hour depending on your qualification, skills and experience.

The job is based in Auckland region.

The job duties may include but not limited :

Assign work to the staff

Plan and review services and policies

Oversee all administrative operations, including job bookings, emails, invoicing, and payment tracking

Assign repair jobs and service tasks to staff and contractors

Liaise with subcontractors, suppliers, clients, and professionals to support smooth operations

Ensure compliance with IRD, Employment, Work & Income, and Auckland Council regulations

Monitor Health & Safety practices in the workplace

Manage business records, contracts, and customer communication logs

Maintain and allocate tools, equipment, and inventory for each job

Collect payroll data and liaise with external accountant for timely processing

Attend and coordinate staff meetings

Provide regular operational updates to management and support decision-making

Assist with reviewing services, updating policies, and suggesting process improvements

Excellent communication and multitasking skills

Proficient in Microsoft Office and cloud-based admin tools

Ability to work independently and take ownership of task

Experience liaising with tradespeople, contractors, or technicians is an advantage

Familiarity with compliance obligations (IRD, H&S, immigration, etc.) is a strong plus

Strong problem-solving and organisational skills

Qualification :

Diploma in Level 5 or higher or 3 years relevant expereince

What We Offer :

Competitive salary based on experience

Long-term growth potential in a stable, expanding business

A supportive and friendly work culture

Free parking and convenient Papakura location

Staff discounts on tech and repairs

How to Apply : Please send your CV and a brief cover letter outlining your experience and suitability.