Capability Deployment & Delivery Lead

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At Te Matapuna Fonterra, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future.

Imagine tomorrow with us, where your career can grow, and you can create positive change.

We're building a new Capability Deployment & Delivery team focused on delivering impactful learning solutions, emphasising self-service to create a seamless and engaging learner experience across the Co-op.

As our Capability Deployment & Delivery Lead, you'll be at the heart of bringing high-quality learning to life.

Leading a centralised team, you'll ensure learning and capability initiatives are deployed smoothly, consistently, and professionally across the business.

From coordinating operational support to streamlining processes and leveraging digital tools, you'll play a pivotal role in shaping how our people learn and grow.

This is a hands-on key leadership role where operational excellence meets continuous improvement.

You'll be responsible for driving service standards, and ensuring every learner and stakeholder has a positive experience.

If you're passionate about enabling scalable, repeatable, and impactful learning delivery - and love the idea of making things run like clockwork - this could be your next big move.

You're a natural leader with a knack for operational delivery and a deep understanding of learning and development.

You thrive in environments where you can simplify, standardise, and improve — and you know how to bring people along for the journey.

Responsibilities

Lead a centralised team to deploy learning and capability initiatives across the business, ensuring high quality and consistency.

Coordinate operational support, streamline processes, and leverage digital tools to enhance learner experience.

Drive service standards and ensure positive experiences for every learner and stakeholder.

Embed scalable, repeatable, and efficient learning delivery across the organisation.

Qualifications

Proven experience leading high-performing teams with a focus on coaching and mentoring a centralised team

Strong grasp of learning deployment and delivery operations, processes and service excellence

Excellent communication and relationship-building skills across diverse stakeholder groups

A sharp eye for process improvement, with experience in automation and simplification

Data-driven mindset, using insights to inform decisions and enhance learner experience

System savvy with working knowledge of learning management systems and platforms to support efficient delivery

Skilled at juggling multiple initiatives and ensuring timely, coordinated execution

Collaborative spirit, with a track record of working across diverse stakeholder groups

Benefits

Fair and equitable pay

Health and well-being programs (medical, mental health support)

Work-life balance options (flexible / hybrid working where possible)

Parental leave support

Employee recognition

Support for community involvement and cultural connection

Company values

Nga Mahi | A Career of Opportunities

At Te Matapuna Fonterra, be inspired by purpose and guided by our principles and values.

Create goodness for generations and make a global impact at a local level.

As part of our Co-operative, be an everyday creator, imagining what Fonterra, dairy, and you can be here.

Does this sound good to you?

Come join our whanau - bring your whole self, and let's solve for better together.

He Wahi mo te Katoa | Together, we're shaping a future of inclusion.

Inclusion is key to our Co-operative.

We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value potential and growth.

If you face accessibility issues or need reasonable accommodations during the process, please contact your recruiter.

We ensure fair participation, allowing you to be at your best.

Job details

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Human Resources

Industries : Dairy Product Manufacturing

We care for our people globally.

Our comprehensive benefits support your well-being, development, and work-life balance.

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