Branch Administrator

Overview

About the Opportunity

We currently have an exciting opportunity for a Branch Administrator in our Wellington Branch. This role is integral to the success of CablePrice and we are looking for someone with a willingness to learn and develop in their next role.

The Branch Administrator is responsible for assisting the Branch Manager to maximise sales and profit by assisting with a wide range of administrative processes for the Branch. The Branch Administrator is also able to relieve other roles such as Service Advisor or Parts Specialists for short terms.

Provide administration support to the management team. This is done professionally and in line with the job requirements.

In this role, your focus will be to provide a complete solution for the delivery of maintenance of service work to equipment, ensuring the customer experience is positive and maximized. You will be able to provide relevant, accurate, and timely information through each stage of the service process, ensuring customer expectations are met and exceeded.

You will be part of a wonderful new solution for customers and you'll get to work with some great people!

Responsibilities

• Working on after-sales profitability using professional sales techniques
• Working closely with the workshop to maximise utilisation of resources
• Managing the work in progress (WIP) in partnership with the workshop
• Liaising with customers professionally both in person and by phone and keeping them informed of progress with any jobs
• Proactive service scheduling

Qualifications

Benefits

About Us

CablePrice (NZ) Ltd is a subsidiary of Hitachi Construction Machinery Co. Ltd with a nationwide sales, parts and service network. CablePrice is New Zealand's exclusive authorised dealer for Hitachi Construction Machinery, Tigercat, Bell Equipment, HSC Cranes, Montabert and Isuzu Industrial Engines. We are also authorised sales, parts and service dealer for Isuzu Trucks in Wellington, and as of recently the full range offered IVECO from their light commercial, 4x4, right up to heavy duty on and off hi-way truck range in Palmerston North and Hastings.

If you want to work with the best, are passionate about excellent customer service and want a successful future with CablePrice then this is the perfect role for you. Apply now!

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