Authority Officer - Auckland

Discover a career with purpose at MBIEWe are seeking an Authority Officer to provide quality case management, administration, and operational support to the Employment Relations Authority (ERA) members.The successful candidate will have a key role in ensuring that files are actively managed, that parties are dealt with respectfully and that members of the ERA are provided with the case management support that they need to progress matters to a determination.Key Responsibilities : Providing administrative support to Authority Members including diary and case management.Building strong working relationships and effective communications with the Authority Members, our clients and team members.Proofreading and checking simple calculations.Strong administration skills with the ability to plan, prioritise and organise your work.Requirements : Excellent customer service skills and service delivery mind-setStrong IT skills in particular Microsoft products, working with databases, proficient in calendar managementExperience managing a large case or file load both electronic and hardcopyAbility to react and respond to changing priorities and deadlines.Attention to detail and can follow instructions effectivelyA high standard of written and oral communication skillsMust have the legal right to live and work in New ZealandAbout MBIE : MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.Mahi Tahi – Better TogetherMaia– Bold and bravePae Kahurangi – Build our FuturePono Me Te Tika – Own ItHow to Apply : To apply, please send a CV and cover letter telling us why you're the perfect fit for this role.All applications must be submitted via our online process.Applications close on Wednesday 8 October 2025 at 11.59pm.

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