Territory Manager - Auckland

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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work / life effectiveness.

No Relocation Assistance Offered

Job Number# - Auckland, North Island, New Zealand

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

POSITION DESCRIPTION

The Territory Manager is responsible for achievement of sales targets in their region through excellence in execution at the point of sale. They must develop and support the partnership between CP and the customer(s) at the store and regional level by nurturing contacts and negotiation. They provide feedback on the in-store environment which allows rapid revision of Commercial strategies.

Key Responsibilities

Business Development & Monitoring

Build store specific account plans to identify opportunities to drive incremental Net Sales through tracking of KPI’s and analysis of :

Micro territory reports

Category ranking reports

Priority ranking reports

Providing shopper and consumer insight to support fact based decision making

Management of trade spend to drive incremental Net Sales.

Management of promotion efficiency to drive incremental Net Sales

Promotional evaluation to maximize ROI

Presentation of New Products

Building and managing relationships with key players at the store and / or regional level.

Conduct regular account performance reviews to review the business, and present opportunities to improve and grow that business.

Conducting negotiations as necessary (listings, planograms, displays, promotion execution etc) at store level

Coordinating special promotion events in store-value added promotions, pallet ready displays etc…

Effective supply chain management :

Ensuring optimum stock levels on shelf

Ensuring optimum safety stock levels in store

Provide analytical support to buyers to ensure stock coverage for key promotions

Timely and effective communication of OOS to stores.

Provide feedback to KAM / Operations Manager on customer strategy changes that affect 5P execution.

Review store promotion performance to provide fact based challenge to promotion strategy where appropriate.

Providing consistent and accurate collection of data to allow monitoring of 5P performance vs. target

Working with the Manager to review Merchandiser itineraries (location, frequency, duration vs. plan) and roles to ensure optimal deployment of limited resource according to customer and business needs

Monitoring competitive activity at store level, recording and consolidating key activities, and identifying competitive best practices and discussing with BDM so that they can proactively respond with strategic / tactical refinements.

Working with logistics to plan, analyze, and forecast customer needs, to follow up on orders to ensure on time and complete delivery, and to prioritize customer requirements when product is unavailable

Administration :

Utlising communication tools effectively – UMPC

Checking invoices & credits are valid and accurate before sending for processing.

Attend weekly WIPs with Key Account Managers - sharing and collecting market information

Co-ordinating Merchandiser call cycles to provide :

Appropriate resource to support key stores and ad hoc promotion displays.

Monitoring of hours worked in target stores within budget

Weekly sign off of Merchandiser hours

Maintain an updated Account Profile of key customer details

Manual lifting is a requirement of the role.

In-Store Compliance

Monitoring and checking in store promotion compliance to price, display, position, POS etc…

Understanding the strategic business purpose of in-store promotions and activities and ensuring that these activities (e.g., displays, POP, pricing, space / plannogram) are in compliance with plans and are successfully executed.

Resolving and / or helping to resolve operational issues at store e.g. credit disputes.

Key Contacts Internal / External

Internal – Customer Development, Finance, Marketing Teams

External – Stores assigned to territory

People Management

Responsibility for performance and effective utilization of Merchandisers within the sales region

Practice Colgate’s Management and VCP principles

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Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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