Customer Service / Fleet Assistant

OverviewPart-Time Customer Service / Fleet Administrator – Eastern Rentals, AucklandJoin Eastern Rentals, a leading vehicle rental company in Auckland, where we prioritize exceptional customer experiences and reliable service.

We're seeking a motivated team player to support our fleet operations.What You'll DoHandle customer inquiries via phone, email, and in-person, including making, amending, and canceling bookings.Assist with vehicle check-ins / outs : Show customers their vehicles, explain operations, and perform basic checks.Support fleet admin : Drive vehicles for COF inspections, refuel, and do light cleaning to keep our fleet in top shape.What We Need From YouSome customer service or hospitality experience (preferred).

Full NZ driver's license (Class 1 required; Class 2 a bonus) with confidence driving manual / automatic vehicles up to 5999kg GVM.Basic automotive knowledge for vehicle inspections.Legal right to work in NZ.Computer literacy and strong English language skills.Excellent communication and a friendly, approachable personality.Willingness to work under pressure and commit to high standards.Preferably based near our Auckland location for easy commuting.Our Ideal CandidateIs honest, reliable, and punctual with strong work ethic and integrity.Thrives on customer interactions and building repeat business.Takes responsibility and stays motivated in a fast-paced environment.Application questionsHow many years\' experience do you have as a Customer Service Role?

Do you have a current New Zealand driver's licence?

Do you have customer service experience?

Which of the following statements best describes your right to work in New Zealand?

Are you licenced to drive a manual vehicle?

How would you rate your English language skills?

How much notice are you required to give your current employer?

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