Home Appliance Service Technician

We are seeking a skilled and motivated Home Appliance Service Technician to join our team. The successful candidate will be responsible for diagnosing, repairing, and maintaining a wide range of household appliances, both in the workshop and at customer premises. This role requires technical expertise, problem-solving skills, and a commitment to delivering high-quality service and customer satisfaction.

Key Responsibilities

Diagnostics & Repair : Inspect, diagnose, and repair household appliances such as refrigerators, washing machines, dryers, ovens, dishwashers, and small electrical appliances.

Preventive Maintenance : Conduct scheduled servicing, performance checks, and safety inspections to ensure reliable operation of appliances.

On-site & Workshop Service : Provide professional installation, testing, and repair services both at customer locations and in the service centre.

Reporting & Documentation : Prepare accurate service reports, maintain records of repairs, parts usage, and customer communications.

Parts & Inventory Management : Order, track, and manage spare parts, working with suppliers to ensure timely availability and cost efficiency.

Customer Service : Clearly explain repair findings, provide practical maintenance advice, and maintain a professional, customer-focused approach at all times.

Health & Safety Compliance : Adhere to workplace health and safety standards, ensuring a safe work environment for both staff and customers.

Key Skills & Requirements

Demonstrated  2 year minimum, experience as an appliance service technician or in a related electrical / mechanical trade.

Comprehensive knowledge of household appliance systems, components, and repair practices.

Ability to interpret and apply technical manuals, schematics, and wiring diagrams.

Relevant trade certification (e.g., Electrical Service Technician licence, TLC, or equivalent) is highly desirable.

Strong analytical and troubleshooting skills with attention to detail.

Excellent communication and interpersonal skills, with a focus on delivering outstanding customer service.

Valid New Zealand driver’s licence (a company service vehicle will be provided).

Ability to work independently, prioritise tasks, and manage service schedules effectively.

• Send your CV to before 30th September, 2025.