Car Rental Manager

Airport Taxi and Car Rental Limited is seeking a highly motivated   Car Rental Manager to manage operations at our car rental company in Auckland Regison in full-time permanent positionswith a minimum of 30 hours per week. This is an exciting opportunity to join a growing company and play a key role in delivering excellent service to our customers.

Airport Taxi and Car Rental Limited is seeking a highly motivated   Car Rental Manager to manage operations at our car rental company in Auckland Regison in full-time permanent positionswith a minimum of 30 hours per week. You will be paid between $35 to $45 per hour depending upon your qualification, skills and experience

This is an exciting opportunity to join a growing company and play a key role in delivering excellent service to our customers.

Key Responsibilities :

Manage the daily operations of the car rental branch to ensure efficient service delivery and customer satisfaction.

Supervise, train, and lead staff, fostering a high-performance culture and maintaining professional standards in all customer interactions.

Organise the purchase, scheduling, allocation, and maintenance of transport vehicles, equipment, and fuel to ensure operational efficiency and availability.

Oversee fleet management, including timely inspections, servicing, repairs, and compliance with all regulatory and company safety standards.

Liaise with clients to determine requirements, provide advice on vehicle types, hire rates, and obligations, and resolve customer complaints or feedback in a professional manner.

Receive orders and bookings, plan and implement rental and transportation schedules, and optimise utilisation of vehicles.

Arrange collection, delivery, and return of vehicles, coordinating logistics to minimise downtime and maximise service availability.

Ensure vehicles and goods are stored, maintained, and transported in conditions that preserve their quality and meet company standards.

Develop and implement business strategies to increase revenue, grow market share, and enhance branch visibility.

Plan and execute marketing and promotional activities to attract new clients and retain existing customers.

Monitor budgets, expenses, and branch financial reporting, ensuring cost control, accurate forecasting, and profitability.

Maintain accurate business records, operational reports, and client documentation in line with company policies.

Coordinate and oversee staff rosters, manage leave requests, and allocate workforce effectively to meet business demand.

Maintain strong relationships with suppliers, partners, and stakeholders to support operational and commercial goals.

Ensure compliance with occupational health and safety regulations, transport legislation, and company policies.

Analyse operational and financial data to identify areas for improvement and implement practical solutions.

• Flexible to work int he weekends.

Requirements :

Level 5 Diploma or higher qualification or 3 years relevant experience