INTERNAL ACCOUNT MANAGER – Customer Service Meets Sales

Are you a customer-focused communicator who loves helping clients while having a keen eye on sales? Ready to step up from support into a hybrid role where every call is an opportunity to grow relationships and revenue? We’re looking for an Internal Account Manager to join this team – balancing excellent service with proactive sales.

Why This Role

Hybrid role blending service and sales – the perfect next career move.

Supportive team that encourages growth and initiative.

Full training and clear progression opportunities.

Join a company that values energy, relationships, and results.

Salary circa $70-$80K (DOE) with growth potential.

Mon-Fri office hours (flexible to accommodate within 7am-5.30pm).

If you’re ready to combine your customer service expertise with a growing sales focus, this is your next move.

What You’ll Be Doing

Manage a portfolio of retail clients and provide outstanding customer service while identifying sales opportunities.

Build and nurture relationships over the phone (with email follow-up), ensuring clients feel supported and valued.

Promote a specialist product range to new and existing clients, turning enquiries into sales.

Collaborate with internal stakeholders including the on-site manufacturing / production team.

Prepare quotes, process orders, and ensure seamless handover to production.

Maintain accurate CRM records to drive efficiency and track client interactions.

About You

Ambitious, self-motivated, ready to step into a sales-focused role with potential to progress into full Account Management.

Well-presented, confident, and engaging. A desire to focus on cold calling and presenting solutions, so you'll be ready to take your sales career on the road.

No outbound call reluctance  – you confidently connect with decision-makers and turn prospects into opportunities.

Strong business acumen – ask the right questions and present effective solutions.

Experience in customer service or sales support, ideally in print or related industries (labels, signage, packaging), with a solid understanding of print and brand management.

A professional communicator who quickly builds rapport over the phone.

Highly organised, able to multitask while maintaining attention to detail.

A Tertiary Degree in Commerce, Marketing or similar is a plus, but not essential.

How to apply :

Click  Apply Now  and step up to this exciting role.

Your contact for this role :

Chanelle Bryan

Senior Recruitment Consultant, Kings Recruitment

DDI :    |

Please note :  Due to the volume of applications, only candidates selected for interview will be contacted within 5 working days. This role is only open to candidates based in New Zealand.

Although, not essential for the immediate role, you will need a full Driver License if you wish to progress into full AM in the future.