Account Manager

Your role

This is a sales role that requires dedication and focus. You’ll be making a variety of calls including some inbound leads. Through good call structure, quickly building professional rapport to identify needs, you’ll generate selling opportunities and then convert these within targeted levels. This activity will deliver agreed fuel sales and revenue targets that will drive high levels of open-ended commission earnings.

What you'll be doing

Are you a natural relationship builder?

Do you thrive on forging solid connections?

Are you known for your creative problem-solving and negotiation skills?

What We Need

Corpay is a dynamic company that prides itself on delivering exceptional service and innovative solutions to our clients. We are seeking a highly motivated and commercially savvy Account Manager to join our Ellerslie based team. If you're driven, solution-focused, and have a knack for negotiation and deal-making, we want to hear from you!

Role Responsibilities

The Account Manager maximizes customer retention & commercial value by understanding customer needs, satisfaction, and delivering industry leading service and solutions to meet customer needs. You will play a key role in managing client relationships and driving business growth. You will work closely with both clients and internal teams to deliver results, ensuring the best possible solutions are in place to meet clients' needs. Your ability to weigh up the pros and cons of deals, manage complex negotiations, and keep client satisfaction at the forefront will be critical to your success. The yearly salary for this role is $65,000 plus a monthly target incentive, and the working hours are Monday thru Friday from 11am to 7pm.

The key responsibilities of the role will include :

• Strong negotiation skills with the ability to analyze, weigh up, and make strategic decisions. Negotiate commercial terms and contracts, weighing up potential risks and rewards to deliver mutually beneficial outcomes.
• Develop compelling solutions that keep customers engaged and committed to our products and services.
• Masterfully resolve issues, ensuring customer satisfaction and loyalty.
• Unearth fresh business prospects while working in harmony with sales, credit, and customer service departments.
• Develop and maintain strong relationships with key clients, understanding their business needs and objectives.
• Act as the primary point of contact for clients, ensuring consistent and proactive communication.
• Collaborate with internal teams to tailor solutions that meet clients’ objectives, ensuring timely and successful delivery.
• Drive account growth by identifying opportunities for upselling and cross-selling additional services.
• Monitor market trends and competitor activity to inform client strategies and business decisions.
• Provide clear, data-driven reports and feedback to clients on performance and key metrics.

Qualifications & Skills

The successful candidate will have 3 to 5 years’ previous experience in an account management or senior customer service role. Card sector experience and experience in the automotive, fuels, oil and / or energy sector, payments, credit or debit card services will be highly regarded. You are an expert communicator, confident in building long-lasting and trusted relationships with key accounts, customer stakeholders and partners. You possess the ability to negotiate and present at all levels of the organisation including executive and c-level. You can manage multiple projects simultaneously, work well under pressure and have a strong eye for detail. Solid CRM software experience is essential.

Our Company & Purpose

Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.

We embrace a culture grounded in five key values : integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.

Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by :

Embracing diversity enables our people to “make the difference” as Corpay and its more than 8,000 employees continue to shape the future of global payments. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links : EEO and Pay Transparency.

About Corpay

Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and includes employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.

Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.

Notice to Agency and Search Firm Representatives : Corpay will not accept unsolicited CV's from agencies and / or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and / or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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